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T.O.T.E.M.H. LLC is a small minority owned agency, built to change the standards of mental health care, for all! Providing: Counseling, Case Management, CBRS, Peer & Family Support. Welcome to T.O.T.E.M.H. A pioneering mental health agency dedicated to exceptional care. We offer wellness, a safe space, and a supportive community that understands you. Standing up for the underrepresented, creating a safe and consistent space for all, and teaching others to embrace mental health. Who Are We? What Do We Do? What Do We Provide? Why Would You Need Services? About Us Meet the Team Employee Application Our Mission Services Service Request Form Our Business Plan Resource Directory Contact Us T.O.T.E.M.H. Learning Center

Are you interested in our services? Or maybe joining our team, but have a few questions first? Feel free to contact any of the following for assistance! We are more than happy to help! Contact Us Contact Us Our Operating Hours are 10 am-6 pm MT. Office: We welcome you to reach out to our office, whether you have questions about our services, are interested in career opportunities, or are seeking support for yourself or a loved one. Our office staff is dedicated to helping you find the answers you need. Address: We do not have a physical office right now. As we grow, we plan to open many offices in the future! Call: (208) 279-8855 Email: info@totemh.org or Admins@totemh.org Kamiel Dove, Owner/Administration: They're always happy to hear from you! Whether you're a client with a question for our leadership team, a passionate professional interested in joining our mission, or someone looking to explore investment opportunities, your outreach is welcome. For any of these needs, please don't hesitate to send us an email. We're here to listen, assist, and collaborate! Email: Kamiel@totemh.org Misty Dove, The Knowledge Navigator of the Learning Center: For all questions about certifications, trainings, how to provide services, or if you're simply interested in taking a class! Your main point of contact is our incredible Learning Center Lead! As the architect of our programs and the host of our classes, they have all the answers you need to get started and succeed. Call or Text: (208) 497-2151 Email: Misty@totemh.org

Are you, a loved one, a client, or someone you know struggling with finances or housing? Our resource directory provides a list of various companies and programs that help the underprivileged with homeownership, rent, and other assistance. Housing Resources Financial Assistance Accommodations & Rights Financial Assistance You are not just applying for assistance - you are building a foundation . This process can be challenging, but remember: Asking for help is a strength. Your persistence is powerful. This is a stepping stone, not a destination. You are capable and on the right path. Keep going. A secure and stable home is worth every step. Federal Housing Assistance: Rental Housing Assistance HUD ( U.S. Department of Housing & Urban Development ) Housing Choice Voucher Program ( Section 8 ) What is it?: The largest federal rental assistance program allows eligible participants to find their own housing in the private market. The Public Housing Agency (PHA) pays a subsidy to the landlord, while the tenant usually pays 30% of their adjusted income for rent and utilities. Project-Based Rental Assistance ( PBRA ) What is it?: The subsidy is attached to specific privately owned rental properties, not to the tenant. If a tenant moves out, they do not take the subsidy with them; it remains with the apartment for the next eligible tenant. Call: (800) 225-5342 TTY: (800) 877-8339 Email: answers@hud.gov resources.hud.gov Public Housing By: Local Public Housing Agencies (PHAs) What is it?: Government-owned housing developments offering affordable apartments to low-income families, the elderly, and persons with disabilities. Rent is typically 30% of adjusted income. Search: " Public Housing " to find your city's office/programs. Homeownership Assistance HUD ( U.S. Department of Housing & Urban Development ) FHA Loans ( Federal Housing Administration ) What is it?: Mortgage insurance that protects lenders, enabling them to offer loans with more favorable terms. Lower down payments (as low as 3.5%). More flexible credit score requirements. Higher Debt-to-Income (DTI) ratios allowed. Good Neighbor Next Door What is it?: A program for teachers, law enforcement officers, firefighters, and EMTs. Offers a 50% discount on the list price of a HUD-owned home in designated "revitalization areas." The buyer must commit to living in the home as their sole residence for 36 months. HOME Investment Partnerships Program What is it?: A block grant program that funds states and localities to create affordable housing. Down Payment Assistance grants or loans Construction or rehabilitation of affordable housing for rent or ownership. Call: (800) 225-5342 TTY: (800) 877-8339 Email: answers@hud.gov resources.hud.gov VA Loans ( Department of Veterans Affairs ) By: Department of Veterans Affairs What is it?: A mortgage guarantee program for eligible veterans, service members, and surviving spouses. $0 Down Payment required (in most cases). No private mortgage insurance (PMI). Competitive interest rates Open: Mon-Fri 8 AM-9 PM ET. VA Benefits Hotline: (800) 827-1000 MyVA411 ( Main Info Line ) (800) 698-2411 TTY: 711 www.va.gov/housing-assistance/ USDA Loans (U.S. Department of Agriculture) By: USDA What is it?: A program to promote homeownership in eligible rural and suburban areas. $0 Down Payment required. Below-market mortgage interest rates. Call: (800) 292-8293 Email: multifamilyhousing@usda.gov www.rd.usda.gov/ Mortgage Credit Certificate ( MCC ) By: State & Local Finance Agencies ( using a federal tax law provision ) What is it?: A tax credit for first-time homebuyers that lowers federal income tax, increasing take-home pay and helping them qualify for a mortgage. Use the link below to find a lender in Idaho: www.idahohousing.com/homebuyers/find-a-lender-broker/ Programs for Specific Groups HUD ( U.S. Department of Housing & Urban Development ) Indian Home Loan Guarantee Program ( Section 184 ) What is it?: A HUD program similar to an FHA loan, specifically for Native American, Alaska Native, and Native Hawaiian individuals and tribes. Supportive Housing for Persons with Disabilities ( Section 811 ) What is it? Funding to develop and subsidize rental housing with supportive services for very low-income adults with disabilities. Programs For the Elderly ( Section 202 ) What is it? Capital advances to non-profit developers to create affordable housing with supportive services for very low-income elderly persons. Call: (800) 225-5342 TTY: (800) 877-8339 Email: answers@hud.gov resources.hud.gov Idaho Financial Housing Assistance Homeownership Assistance Homes for Hero Program ( IHFA ) What is it? A special benefit for teachers, first responders, law enforcement, active military, and healthcare workers. Offers a discount of 0.125% - 0.25% off the already competitive IHFA First Loan interest rate. First Loan Program ( IHFA ) What is it? This is the flagship mortgage program for first-time homebuyers (and qualified veterans) in Idaho. It offers competitive, fixed-interest-rate 30-year loans. Often paired with down payment assistance. Must meet income and purchase price limits. Second Loan Program ( Down Payment Assistance ) What is it? A secondary, forgivable loan used for your down payment and closing costs. It is paired with an IHFA First Loan. The loan is forgiven at 20% per year over 5 years. If you sell or refinance before the 5 years are up, you may have to repay a portion. Typically provides 3.5% to 5% of the home's purchase price. $0 payment and 0% interest during the term. Large National & Regional Lenders (for all three loan programs above): Wels Fargo U.S. Bank Academy Mortgage Flagstar Bank Guild Mortgage Caliber Home Loans Local Idaho Banks & Credit Unions: Idaho Central Credit Union ( ICCU ) Bank of Idaho D.L. Evans Bank Ally Financial Various other local credit unions ( e.g., Pioneer Federal Credit Union, CapEd Credit Union, etc. ) Use the link below to find a lender in Idaho: www.idahohousing.com/homebuyers/find-a-lender-broker/ Renters Financial Assistance Idaho Section 8 Project-Based Voucher Program What is it? Rental assistance that is tied to specific apartment complexes, not the tenant. If you move out, you cannot take the subsidy with you. You apply directly through the property manager of participating buildings. Apply here: www.idahohousing.com/renters/rental-assistance/ The Morrison Knudsen (MK) Foundation What is it?: The MK Foundation provides assistance for rent, utilities, and essential items during hardships. This is a one-time help program, so make it count! Applications are accepted until the 15th of the month for payments on the 1st of the following month, and no notices are required for assistance. Email: info@mk-foundation.org mk-foundation.org Home Repair & Improvement Programs Home Rehabilitation Loan Program ( IHFA ) What is it? A low-interest loan for necessary home repairs and improvements, such as roofing, plumbing, electrical, heating systems, and accessibility modifications (ramps, wider doors). Call: (208) 331-4700 Toll Free: (855) 505-4700 www.idahohousing.com/partners/project-financing/developers/home-program/ Weatherization Assistance Program What is it?: Provides free energy efficiency upgrades to low-income households to reduce utility costs. This can include insulation, weather-stripping, and furnace repair/replacement. https://www.energy.gov/scep/wap/how-apply-weatherization-assistance Housing Accommodations and Rights To those learning about fair housing rights: Your effort to understand these laws is a crucial step toward justice. This knowledge empowers you to protect yourself and your community, turning complexity into confidence. And to those who have faced a violation, personally or through someone you love: Please know that what happened was wrong and not your fault. Your decision to stand up for your rights is an act of immense courage. By using your voice, you not only seek your own justice but also become a shield for others, ensuring everyone has a fair chance at a place to call home. You are not alone in this fight. Federal Housing Accommodations: Primary Federal Law: The Fair Housing Act ( FHA ) The cornerstone of federal housing non-discrimination law is the Fair Housing Act (FHA), enacted as Title VIII of the Civil Rights Act of 1968 and later amended. The FHA prohibits discrimination in the sale, rental, and financing of dwellings based on seven protected classes: Race Color National Origin Religion Sex ( including sexual orientation and gender identity ) Familial Status ( having children under 18, or being pregnant ) Disability Scope of Coverage: Where Do These Laws Apply? The FHA covers a wide range of housing situations, including but not limited to: Rental Accommodations: Apartments, single-family homes, condos, and townhouses offered for rent. Home Sales: The sale of a home by an owner or through a real estate agent. Homeowners Associations (HOAs): Rules, policies, and services provided by an HOA to its members. Mortgage Lending: Banks, credit unions, and other lenders. Homeowners Insurance Trailer and Mobile Home Parks: Both the rental of the lot (the "pad") and the ownership/rental of the mobile home itself are covered. Homeless Shelters: As of the 2016 ruling in Department of Housing and Urban Development (HUD) v. RLS, the FHA applies to government-operated homeless shelters. Exemptions: There are limited exceptions, such as owner-occupied buildings with no more than four units (the "Mrs. Murphy" exemption) and single-family housing sold or rented without the use of a broker , provided they do not use discriminatory advertisements. Breakdown of Protected Classes & Prohibited Acts It is illegal for a housing provider (landlord, seller, HOA, lender, etc.) to take any of the following actions based on a person's membership in a protected class. A. Race & Color What it means: Discrimination based on a person’s race or the color of their skin. Prohibited Actions: Refusing to rent or sell. Setting different terms or conditions (e.g., higher rent or deposit). "Steering" prospective tenants toward or away from certain neighborhoods based on racial composition. Using coded language in advertisements (e.g., "perfect for a good community" to imply racial preference). B. National Origin What it means: Discrimination based on a person’s country of origin, ethnicity, or accent. Prohibited Actions: Denying housing because of a person's ancestry or native language. Enforcing "English-only" rules in common areas if they are not necessary for the operation of the building. Harassing tenants about their immigration status. C. Religion What it means: Discrimination based on a person’s religious beliefs, affiliation, or observance. Prohibited Actions: Refusing to rent to someone because they wear religious attire (e.g., a hijab, yarmulke, or turban). Enforcing a rule that unfairly targets religious practices (e.g., prohibiting all head coverings in the lobby). Refusing to allow a reasonable accommodation for religious practices (e.g., allowing a tenant to install a mezuzah on their doorpost if there is a rule against door decorations). D. Sex (including Sexual Orientation & Gender Identity) Interpretation: As per the 2020 Supreme Court ruling in Bostock v. Clayton County and subsequent HUD guidance, discrimination based on sexual orientation and gender identity is a form of sex discrimination and is prohibited under the FHA. Prohibited Actions: Refusing to rent to an individual or family because of their sex, sexual orientation, or gender identity Setting different terms or conditions (e.g., requiring a higher deposit from female tenants). Engaging in sexual harassment by a landlord, manager, or maintenance worker. Refusing to treat a transgender person consistent with their gender identity. Enforcing dress or appearance codes in a discriminatory manner. E. Familial Status What it means: Discrimination against families with children under the age of 18, or against a person who is pregnant or in the process of securing legal custody of a child. Prohibited Actions: Advertising a property as "adults-only" or "not suitable for children." Restricting families with children to certain buildings or floors. Having overly restrictive rules that target children (e.g., "no playing outside" or "no riding bicycles"). Enforcing an unreasonable occupancy standard (e.g., a two-bedroom unit only for two people). HUD generally follows a "two-person per bedroom" standard as a guideline for reasonableness. F. Disability It is illegal to take any of the following actions based on a person's membership in a protected class: Refuse to rent or sell housing. Set different terms, conditions, or privileges. Falsely deny that housing is available. Advertise in a way that indicates a preference or limitation. "Steer" prospective tenants toward or away from certain areas Specific Duties Towards Persons with Disabilities Reasonable Accommodations What it is: A change in rules, policies, practices, or services to give a person with a disability an equal opportunity to use and enjoy a dwelling. Examples: Allowing an assistance animal (e.g., a guide dog or emotional support animal) in a "no-pets" building. Assigning a reserved parking space close to the unit for a tenant with a mobility impairment. Providing a designated aide for a tenant with a developmental disability. Process: The tenant must request the accommodation and, if the disability is not obvious, provide verification from a healthcare professional. The housing provider must engage in an "interactive process" to discuss the request. Reasonable Modifications What it is: A physical change made to the tenant's living space or to the common areas of the property, at the tenant's expense, to afford the tenant full enjoyment of the premises. Examples: Installing grab bars in a bathroom. Lowering kitchen cabinets. Installing a ramp to the front door. Widening doorways for a wheelchair. Process: Similar to accommodations, a request and verification are typically required. In rental properties, the landlord may require the tenant to restore the interior of the unit to its original condition upon moving out, if reasonable. For HOAs and common areas, the modification request must be granted if it is reasonable, and the tenant is responsible for the costs. Special Considerations by Housing Type For Renters Landlords cannot use a protected class as a factor in screening, cannot set different rental terms, and cannot harass or create a hostile environment for tenants. Landlords cannot refuse to make a reasonable accommodation to a policy (like a no-pets policy) or deny a request for a reasonable modification. They cannot ask about the nature or severity of a disability during the application process. They must allow modifications to the interior of the unit, and in multi-family buildings with an elevator, they must allow modifications to common areas (e.g., a ramp to the building entrance). For Homeowners & HOAs HOAs cannot enforce covenants, rules, or architectural guidelines in a way that discriminates against a protected class. Example: An HOA cannot deny a family's request to build a playset in their backyard if similar structures are allowed, as this could be familial status discrimination. Example: An HOA cannot prevent a person from displaying a religious symbol on their door if other decorations are permitted. An HOA cannot enforce a rule that prevents a resident with a disability from enjoying their home. Example: An HOA with a "no fences" rule must grant a reasonable accommodation to a homeowner who needs to install a fence to contain a service dog. An HOA must approve a reasonable modification request, such as installing a ramp or a wheelchair lift, even if the HOA's architectural guidelines prohibit such structures. For Trailer & Mobile Home Parks Park owners cannot evict or refuse to rent a lot based on a protected class. They cannot steer families with children to one area of the park or restrict a tenant's guests based on their national origin or race. Park owners are considered housing providers under the FHA. They must grant reasonable accommodations to park rules (e.g., allowing a resident to have an additional shed for medical equipment). They must approve reasonable modifications to the lot or the home itself (e.g., building a ramp to the mobile home's door). They cannot evict or refuse to rent a lot to someone based on their membership in a protected class. Mortgage Lending Lenders cannot: Refuse to make a mortgage loan or refuse to provide information regarding loans. Impose different terms or conditions (e.g., higher interest rates or fees). Discriminate in appraising property. Engage in "redlining"—denying loans or insurance in specific geographic areas based on the race or national origin of the residents. The Process for Requesting an Accommodation or Modification Submit a Request: The request should be in writing and directed to the landlord, HOA board, or park management. It should clearly state that it is a request for a reasonable accommodation/modification under the Fair Housing Act. Explain the Nexus: The request should explain the connection between the requested change and the individual's disability. Provide Verification (if needed): If the disability and/or the need for the accommodation is not obvious, the housing provider can request reliable documentation from a doctor, therapist, or other medical professional. They cannot ask for detailed medical records. Interactive Dialogue: Both parties should engage in a good-faith discussion. The housing provider can propose an alternative accommodation if it meets the same need. Approval or Denial: A request can only be denied if: It is not reasonable (i.e., it imposes an undue financial or administrative burden). It would fundamentally alter the nature of the provider's operations. The individual does not have a qualifying disability. There is no connection between the request and the disability. Idaho State Law: The Idaho Fair Housing Act Idaho has its own Fair Housing Act, found in Idaho Code § 67-5901 et seq. However, its coverage is narrower than federal law. It is important to note that state law does not surpass federal law . A. Protected Classes under Idaho State Law The Idaho Fair Housing Act prohibits discrimination in housing based on the following class es: Race Color Religion Sex National Origin Disability (Note: The Idaho code uses the term "handicap") Familial Status (families with children under 18) Critical Omission in Idaho Law: Idaho state law does not explicitly include sexual orientation or gender identity as protected classes in housing. This is a key difference from the federal Fair Housing Act. Federal Law Prevails: As per the 2020 Supreme Court ruling in Bostock v. Clayton County, discrimination based on sexual orientation and gender identity is a form of illegal sex discrimination under the federal Fair Housing Act. Therefore, while Idaho state law is silent, this type of discrimination is still illegal under federal law across Idaho. B. Reasonable Accommodations & Modifications for Disabilities Idaho state law does mirror the federal requirements for persons with disabilities. Reasonable Accommodation: Idaho law requires housing providers to make reasonable accommodations in rules, policies, practices, or services when such accommodations may be necessary to afford a person with a disability equal opportunity to use and enjoy a dwelling. Example: Allowing an assistance animal in a "no-pets" building. Reasonable Modification: Idaho law requires housing providers to permit reasonable modifications of the premises at the tenant's expense, if necessary for the full enjoyment of the dwelling. Example: Allowing a tenant to install a grab bar in the bathroom. The process and requirements for requesting and justifying these accommodations/modifications under Idaho law are functionally identical to the federal process described in the previous federal section. Where to Get Help or File a Complaint If you believe your rights have been violated: Document Everything: Keep a detailed record of all interactions, including dates, times, names, and what was said or done. Save all emails, texts, and advertisements. U.S. Department of Housing and Urban Development (HUD): You can file a complaint online at www.hud.gov/fairhousing Call: 1 (800) 669-9777 TTY: 1 (800) 927-9275 Seattle Regional Office ( Covers Idaho ) (208) 220-5170 Complaints must typically be filed within one year of the alleged violation. State and Local Agencies: Many states and cities have their own fair housing laws and enforcement agencies, often with longer deadlines for filing complaints. Idaho Human Rights Commission ( IHRC ) What They Do: Investigate complaints of housing discrimination, offer mediation, and can pursue legal action. Filing Deadline: 1 year from the date of the alleged discrimination. Address: 317 W. Main St., Boise, ID 83735 Phone: (208) 334-2873 Toll-Free (within Idaho): 1-888-249-7025 Online Complaint Form: humanrights.idaho.gov/ Boise Ada County Mayor's Office on Housing & Homelessness & Housing Authorities While not a direct enforcement agency, they are a vital resource for tenants and landlords. They can provide information, guidance, and refer residents to the correct enforcement channels. Call: (208) 345-4907 www.cityofboise.org/departments/mayor/housing/ Northwest Fair Housing Alliance ( NFHA ) A non-profit organization based in Spokane, WA, that serves several counties in Northern Idaho. They provide education, outreach, testing, and advocacy. They can assist individuals in filing complaints with HUD or the IHRC. Call: (509) 325-2665 nwfairhouse.org/ Idaho Legal Aid Services, Inc. A non-profit law firm that provides free civil legal assistance to low-income Idahoans. They handle tenant rights cases, including fair housing discrimination, and can represent clients in administrative proceedings or court. Call: 1 (800) 221-3295 Intermountain Fair Housing Council This is a key Idaho-specific non-profit. They provide education, investigation, and enforcement support across the state. Call: (208) 383-0695 www.intermountainfairhousing.org/ Consult an Attorney: You may wish to pursue a private lawsuit. An attorney specializing in fair housing law can advise you on your options. Idaho Legal Aid Services, Inc. A non-profit law firm that provides free civil legal assistance to low-income Idahoans. They handle tenant rights cases, including fair housing discrimination, and can represent clients in administrative proceedings or court. Call: 1 (800) 221-3295 Online Intake Available: www.idaholegalaid.org/ Address: 2691 N. Stokesberry Pl. Boise, ID Idaho State Bar Lawyer Referral Service The Idaho State Bar offers a service to connect you with attorneys in your area who practice in the relevant field (e.g., landlord-tenant law, civil rights). You will typically get a short, low-cost initial consultation (e.g., 30 minutes for $50). Call: (208) 334-4500 isb.idaho.gov/lrs/ Online Legal Directories These sites provide profiles, client reviews, and ratings. Look for attorneys who specifically mention "Fair Housing," "Civil Rights," "Landlord-Tenant Law," or "Discrimination." Avvo.com : Provides ratings, reviews, and disciplinary records Martindale.com : A long-standing directory with peer and client reviews. Justia.com : A comprehensive directory of lawyers.

Our resource directory is a large-scale always always-growing resource hub for the public (regular folks, clients, & providers). Within the directory are various crisis resources, trusted agencies and services, as well as many financial resources and aids for all. Resource Directory Search... Search All the resources listed below are centralized in Idaho or are national resources. As T.O.T.E.M.H. continues to grow, this Directory will also expand and be regularly updated. Emergency & Crisis Crisis and Emergency Helplines Emergency Room Acute in Patient Care Crisis Centers Domestic Violence Resources Abuse and Sexual Abuse Resources Addiction Recovery Homelessness Resources Education & Skill Building Coping Skills & Emotional Regulation Exersizes & Activities Recognizing signs Difficult conversations Supporting Loved Ones Relationships & Family Dynamics Housing Resources Financial Assistance Accommodations Info Basic Living Resources Food Resources Clothing Resources Utility Assistance Other Resources Outside Providers Trusted Agency's and Providers DD Services OT & Speech Therapy Behavioral Interventionists PHP's & IOP Programs Short Term Residential Facilities Long Term Residential Facilities Provider Resource Tab Reporting Resources Our Employee Handbook Our Employee Policies Billing Roles and Requirements Our H.I.P.A.A. Agreement Our Training Guide Certifications & Resources CEU Resources School Resources In School Providers Accommodations Info Alternative Schooling Community Page Community Centers Activities & Events T.O.T.E.M.H. LLC Learning Center Welcome to TOTEMH Learning Center. We empower providers with accurate and comprehensive knowledge, enabling them to serve their clients effectively. When providers are informed, entire communities thrive. Classes: Peer Support Family Support

Do you want to join our team? If you have been or are becoming a provider, or maybe you'd like to become a part of our office staff, feel free to apply for the position! We are more than happy to consider any and all folks of the community. Class / Course Application Personal Information * Name: * Phone Number: * Email Preferred Point of Contact Phone Call Text / SMS Email Other * Address This will be used purely for billing purposes. *Note these trainings are based of Idaho laws and requirements, which varies per state. Were you referred to us? * Education Level: High School Diploma or Equivalent (GED) * What course are you applying for? Peer Support Certification Training The Following Questions are for those applying for the Peer and Family Support Course; if this does not apply to you, please move on to the next step and submit the form. Do you have personal lived experience recovering from mental illness or mental illness with a co-occurring substance use disorder? if yes, please give a brief description. How long have you been in a solid place with your recovery? What does "recovery" meant to you? Do you have experience raising a child with a behavioral and/or mental health disorder? What resources and support systems have you utilized in your recovery (i.e. family and other natural supports, rehab, peer support, therapy)? Do you have a solid self- care routine and/or practices? if so give a brief description. How has recovery benefitted/changed your family dynamic? What strengths do you bring as a CPSS or CFSP? Can you provide at least two reference letters (these need to be from personal or professional references who can speak to your lived experience and attest to your potential to contribute positively to a community in the role of a Support Partner)? If approved for class attendance, are you able to attend all 40 hours of training with no foreseeable absences? Yes Do you have a quiet space free from distraction & interruptions? Yes Do you have sufficient internet connection that will support multiple hours of consistent video conference utilization? Yes Are you currently employed at an agency that provides peer support services? If so, are they able to provide the required work/volunteer hours and supervision for your full certification? Submit

At T.O.T.E.M.H. LLC, our mission is to pioneer a new standard in mental health by providing exceptional, personalized care. We are dedicated to serving all, with a specialized focus on underrepresented and underserved communities. We create a safe, supportive, and judgment-free space where every person is understood, valued, and empowered in their wellness journey. Our Mission At T.O.T.E.M.H. LLC , our mission is to pioneer a new standard in mental health by providing exceptional, personalized care. We are dedicated to serving all, with a specialized focus on underrepresented and underserved communities. We create a safe, supportive, and judgment-free space where every person is understood, valued, and empowered in their wellness journey. Teaching others to embrace mental health. Our Commitment: The T.O.T.E.M.H. Difference! We believe that quality mental health care is a right, not a privilege, and that you are worth fighting for. Unlike the bare-minimum approach seen elsewhere, we are committed to ethical excellence and profound client care. This commitment is realized through: Personalized Care: Every client receives a customized treatment plan and a dedicated, collaborative team of providers. An Invested Team: We prioritize our providers with fair compensation, robust support, and intensive training in ethics, cultural competence, and crisis management. This fosters lasting client-provider relationships and eliminates the risk of client abandonment. Unwavering Safety: We maintain a small-scale model to ensure every client receives the care they deserve, completely free from judgment, prejudice, or concerns about false reporting. Our Vision: We envision a future where exceptional mental health support is accessible around every corner, especially in communities where it is needed most. We are building a world where open resources, genuine support, and an inclusive community are always available, with no strings attached. By setting a new standard of care, we aim to bring peace and resilience to individuals and communities, transforming a system too often designed for failure into one built for lasting wellness. Our Values: Ethical Integrity as Our Foundation: We reject the one-size-fits-all model. By maintaining intentionally small-scale clinics, we ensure unwavering ethical standards, deep accountability, and a practice environment where quality of care is never compromised for growth. Invest in Our People, Empower Our Clients: We believe exceptional care starts with an exceptional team. We are committed to the well-being of our providers through fair compensation, robust support, and comprehensive training. When we invest in our team, they are empowered to provide the stable, long-term care our clients deserve. Unwavering Inclusivity and Safety: We proactively create environments where every person - regardless of background, identity, or means - feels seen, heard, and safe. We stand for the underrepresented and are dedicated to being a community free from judgment, prejudice, and harm. Accessible and Empowering Resources: We break down barriers to care. Our services and resources are designed to be easy to find, easy to understand, and available to all, ensuring that the path to wellness is clear and navigable for everyone in our community. Pioneering a New Standard: We are not just participants in the mental health field; we are its architects. We challenge the status quo by demonstrating that a more compassionate, ethical, and effective model of care is not only possible - it is essential. Our Mission

Our Story The Unseen Current: Why T.O.T.E.M.H. Exists This isn’t just a business plan. This is a blueprint for a revolution, born from the quiet desperation of a broken system and the fierce resilience of those it was meant to serve. T.O.T.E.M.H. (Teaching Others to Embrace Mental Health LLC) was not founded in a boardroom, but in the gaps. In the silence after a provider gives up. In the exhaustion of a client who has told their story for the tenth time, with no progress to show. It is built in the space between “asking for help” and actually receiving it, a chasm that has swallowed too many. The landscape of mental and behavioral health, particularly for those relying on community-based and Medicaid services, is one of profound paradox. It is a field built on compassion, yet often run on exploitation. Agencies compete for clients but hoard them on endless waitlists. They are funded to provide care, yet their business models rely on underpaying and overworking the very providers who deliver it. The result is a predictable cycle: catastrophic staff turnover, moral injury for clinicians, and for clients - the most vulnerable among us - a revolving door of hope and abandonment. This systemic failure has a face. It is the single mother of color, battling depression while navigating a labyrinth of social services, only to be met with a provider who cannot understand her world. It is the neurodivergent youth, passed from one overburdened case manager to another, their goals growing stale in outdated files. It is the working-class family, clinging to the fraying rope of a system that views them as a billing code, not a community. These are not just “clients”; they are people surviving raging currents in a society that too often acts like rabid, starved animals, eager to pull them under. I know these currents. I am not a CEO who studied this problem from afar. I, Kamiel Dove, grew up in these waters. _________________________________________________________________ Forged in the Gaps: The Founder’s Journey My upbringing was a tapestry of the very demographics our system fails: a child of color, from alternative beliefs and lifestyle, living in that precarious space just beyond the poverty line. My mother loved fiercely and did her absolute best, but mental health struggles do not ask for permission; they find you. In 2019, they nearly took me. That darkness, however, became a crucible. It forged a relentless drive not just to survive, but to become the person I needed when I was most lost. I channeled that drive into action. I graduated from high school three years early, with honors. I pursued certifications - Respite Care, Peer Support, Youth Peer Support - not as boxes to tick, but as tools to gather. I entered the field from the absolute bottom, working directly with youth and young adults facing complex diagnoses, disabilities, and trauma. I worked as a CPSS, a CYPSS, and a CSW. I saw the magic that happens when empathy meets skill: the moment a young person’s eyes light up because someone finally gets it. But from the inside, I also saw the machine’s grinding gears. I felt the burnout that turns passion into ash. I experienced the financial grief of knowing your dedication is monetized by an agency that pays you a fraction of what it bills. I saw colleagues - good, brilliant people - leave the field entirely, defeated by a culture of scarcity and unsupportive leadership. I witnessed the “provider churn,” where clients are forced to rebuild trust with a new stranger every six months, cycling through the same goals without ever moving forward. Even more painfully, I have sat in the client’s chair. I have known the frustration of working on the same issue for years with no real progress. The hollow feeling of being “given up on” by someone whose job title was “support.” The anger of having your struggles compounded by bias, incompetence, or sheer administrative neglect. I realized the terrible truth: the system’s internal failures - the fraud, the poor compensation, the burnout, the lack of diversity - are not internal at all. They are direct inputs that create the output of failed client care. The underpaid, overworked, unsupported provider cannot possibly be the steady, compassionate, and effective ally a fragile person needs. The system was designed to break both. That is the moment T.O.T.E.M.H. was truly conceived. Not as a company, but as a cure. _________________________________________________________________ Building the Ark: Our Cause, Our Community, Our Promise T.O.T.E.M.H. is our answer. It is the ark built by those who have weathered the flood. We are not trying to patch the holes in the old ship; we are building a new vessel entirely, with a new destination in mind. Our mission is to pioneer a new, brighter path. This path starts with a radical, simple idea: to heal the client, you must first heal the profession. This means investing relentlessly in our providers with industry-leading compensation, intensive ethical and cultural training, and a supportive culture designed for career longevity, not burnout. We call this our “Provider-First Flywheel.” Happy, supported, and fairly compensated providers build lasting relationships with clients. Those relationships yield real, meaningful progress. That progress generates a reputation that attracts more clients and more top-tier talent. And that success fuels our ability to invest even more in our team. We break the burnout cycle by creating a cycle of prosperity and purpose. For our clients - the underserved, the misrepresented, the misunderstood - this model changes everything. It means care that is consistent. It means a team that looks like and understands the communities we serve, because our staff is from this community. They have lived experience with mental health, neurodivergence, disability, and life struggles. It means a safe space, free from judgment, where the goal is not just treatment, but liberation: liberating individuals from trauma, self-doubt, and a diagnosis that doesn’t define them. We are building more than a company. We are building a community of endless acceptance, love, and compassion. We are creating a place where the underprivileged are not swept under the rug, but lifted onto a solid foundation. Where a person is seen as a whole human being, not a collection of symptoms or a billing opportunity. Where a provider can build not just a job, but a proud, fulfilling career. The statistics are stark: only half of those who stay in treatment achieve significant recovery. Provider turnover can reach 80%. We are here to demolish these statistics. We are here to prove that exceptional, ethical, person-centered care is not a fantasy; it is a sustainable, scalable reality. This story began in the gaps. But the future we are writing is one of connection, stability, and tangible hope. We are Teaching Others to Embrace Mental Health because we have walked through the fire of the broken system, and we are holding the door open wide for everyone who follows. We are T.O.T.E.M.H. Welcome to the new standard. Our Story

Meet the TOTEMH Team! From our Owner, Leads & HR to Our Providers: ( Counselors, Case Managers, CBRS, Peer & Family Support ) Meet The Team! Admins Counselors Case Management CBRS Peer Support Administration LGBTQIA+, Proudly Mixed, Artist Kamiel Dove Owner & CEO - Chief of Disasters My name is Kamiel, owner of TOTEMH LLC. Since 2022, I have supported youth and young adults through respite care, peer support, and administration, assisting many families and celebrating numerous client successes. I founded TOTEMH to build a team of competent providers dedicated to helping those in need. My mission is to set a new standard for care by leading with example. I am committed to creating a safe and supportive environment for both clients and providers—an agency where professionals build lifelong careers and form irreplaceable bonds with those they serve. Client Rating: 5/5 Our provider built a rare, genuine connection with my child. Consistent & trustworthy care has been transformative, and we deeply value their dedicated support. - C. Shallies Our provider, was a consistent source of support. Because of their professionalism and the strong rapport they built, my child specifically chose to continue services with them. We are grateful for a provider who genuinely advocates for their clients and supports their individual development. - J. Evans Kamiel's talents as a provider and a natural-born leader have led to remarkable achievements both in her career and throughout her life. - Totemh Staff Misty Dove BS Program Director - The Maven Client Rating: 5/5 My name is Misty. Since 2020, I have provided care coordination and peer support in the Treasure Valley, guided by lived experience, integrity, and a deep commitment to being a pillar of support. I believe in throwing a lifeline - not judgment - to those in need. To expand this impact, my passion is now empowering fellow providers. By equipping them with knowledge and ethical tools, we can ensure more people receive the compassionate, accurate, and honorable support they deserve. We are so grateful for our provider. Their dedication and expertise were instrumental in helping us get our child the care they needed. They walked with us through a tumultuous time, organizing, educating, and advocating to ensure we knew all our options. Thanks to them, our child overcame severe challenges and has a bright future ahead. -A. Nisby Our provider, was a consistent source of support. Because of their professionalism and the strong rapport they built, my child specifically chose to continue services with them. We are grateful for a provider who genuinely advocates for their clients and supports their individual development. - J. Evans Misty is a wonderful provider and leader, making great progress in the field and with her community. - Totemh LLC Proudly Mixed Native, Ally, Mother of Nerospicy Counselors Coming Soon NA Counselor - Nickname Bio Client Rating: 5/5 Client Review Client Review TOTEMH Staff Review Association Case Management Coming Soon NA Case Manager - Nickname Bio Client Rating: 5/5 Client Review Client Review TOTEMH Staff Review Association CBRS Coming Soon NA Counselor - Nickname Bio Client Rating: 5/5 Client Review Client Review TOTEMH Staff Review Association Peer & Family Support Coming Soon NA Counselor - Nickname Bio Client Rating: 5/5 Client Review Client Review TOTEMH Staff Review Association

Our resource directory is not only for clients or just our providers, but for all! This is an ever-growing hub of information for every person, everywhere. Provider Resources Our Employee Handbook Certification Resources Our Trainings CEU Resources Laws, Rights & Accommodations Our Employee Handbook Coming Soon! Our Trainings Coming Soon! Certification Resources What is CPSS & CFPSS Peer Support (CPSS - Certified Peer Support Specialist) Who You Are: A person with lived experience in their own mental health and/or substance use recovery. What You Do: You use your lived experience to intentionally support and inspire others on their own recovery journeys. The Goal: To build a supportive, trusting relationship where you can share your recovery story, model hope, and help someone else navigate their path to wellness. It's not therapy; it's about connection and mutual understanding. Family Support (CFPSS - Certified Family Support Partner) Who You Are: A parent or caregiver who has lived experience raising a child or youth with mental health, behavioral, or emotional challenges. What You Do: You use your experience to support, encourage, and empower other parents and caregivers who are going through similar situations. The Goal: To be a guiding peer who helps other families navigate systems (like schools or healthcare), access resources, and reduce feelings of isolation. You offer hope from a place of having "been there." Trainings: Peer & Family Support Trainings Case Managers of Idaho, LLC Peer Support Training Michelle Takagi, CPSS 6003 W Overland Rd, Suite #201, Boise, ID Call: (208) 724-1768 Email: peersupport.training@casemanagersofidaho.com peersupportidaho.com A Body & Mind Services Peer & Family Support Training Out-of-Pocket or For Contracted Employees Patrick Fithen 148 S Cole Rd, Boise, ID Call: (208) 683-8320 Email: patrickf@abmhealthservices.com www.abmhealthservices.com TOTEMH Learning Center Peer & Family Support Training ( For Employees/New Hires ) Misty Dove Call: (208) 497-2151 Email: Misty@totemh.org For more info, go to our Learning Center Page Where to get your Peer/Family Support Cert. www.bpahealth.com/peer-support-specialist-certification/ Youth Peer Support Magellan Health Amber Leyba-Castle Email: degiulioa@magellanhealth.com Other Trainings CANS & CAT ( Crisis Assessment ) Certification Idaho TCOM Open to anyone with a question for a TCOM program specialist: idhw.webex.com/idhw/j.php?MTID=md4e6dee9a5be5c60b7935548d22303ca Password to get in: TCOM Email: BHCoETCOM@dhw.idaho.gov ASIST Suicide Intervention & Prevention Training urldefense.com/v3/__https:/www.eventbrite.com/o/gem-state-public-health-americorps-63943834373__;!!A_Yfr0wlxos!xmehZAnv1wi1PnQHe5ZVjeb3ERwPrrgCqh-ULf82ymxcrE12UO6hEA4wxKSweknhOHYArCdoV40lD3fNlc51wx52bxIk-2k$ CEU Resources National CEU Resources: Major National Accreditors and Providers These organizations are either accrediting bodies (they approve other providers) or large-scale providers offering a wide range of courses across many disciplines. National Association of Social Workers ( NASW ) Primarily Social Work , but often accepted for other disciplines. The leading organization for social workers. Offers live webinars, self-study courses, and chapter-specific events. NASW is an ASWB ACE-approved provider. www.socialworkers.org/Careers/Continuing-Education American Psychological Association ( APA ) Psychology The primary accrediting body for psychologists. They offer courses and also approve other organizations to provide APA-approved CE credits . www.apa.org/education-career/ce American Counseling Association ( ACA ) Counseling (LPC, LMHC, etc.). The premier organization for professional counselors. Offers live and on-demand webinars and is an NBCC ACEP-approved provider. www.counseling.org/ce/online-learning National Board for Certified Counselors. ( NBCC ) Counseling (LPC, LMHC, etc. ). NBCC doesn't typically offer CE directly, but they maintain a directory of Approved Continuing Education Providers (ACEP) , which is a gold standard for counselors. www.nbcc.org/ Association of Social Work Boards ( ASWB ) Social Work. ASWB is the licensing exam body . Their ACE (Approved Continuing Education) program accredits CE providers. You can find a list of ACE-approved providers on their site. www.aswb.org/ National Association of Addiction Professionals ( NAADAC ) Addiction Counseling ( and related fields ) The leading organization for addiction professionals. Offers a huge library of on-demand and live CEUs , many focused on substance use and co-occurring disorders. www.naadac.org/ces CE4Less / Unlimited Counseling CEUs Social Work, Counseling, Psychology, Addiction, MFT, Nursing. Known for affordable, text-based online courses with unlimited access for a subscription fee . A great resource for foundational knowledge. ce4less.com/ PESI Social Work, Counseling, Psychology, Addiction, MFT, Nursing. One of the largest providers. Offers live seminars (in-person and online), webinars, and on-demand courses , often taught by well-known experts. More clinically focused and intensive. www.pesi.com/ Psychotherapy.net Social Work, Counseling, Psychology, MFT Unique for its extensive library of video-based courses featuring real therapy sessions with master clinicians. Excellent for learning specific modalities and techniques. www.psychotherapy.net/ SimplePractice Learning ( formerly Quenza ) Social Work, Counseling, Psychology, MFT Offers a subscription model for unlimited CEUs. Courses are often practical and clinically focused, with a mix of video and text. learning.simplepractice.com/ Therapy Training & Webinars ( The Institute for Creative Mindfulness ) Social Work, Counseling, Psychology, MFT Particularly strong in trauma-informed modalities, including EMDR, IFS, and Parts Work . www.therapytraining.com/ Large Online CEU Platforms ( Multi-Discipline ) These are commercial platforms that aggregate courses from many different approved providers, offering a one-stop shop for multiple disciplines. Specialized and Modality-Focused Providers These are excellent for deepening your skills in a particular area of practice. The Beck Institute ( CBT ) Cognitive Behavioral Therapy (CBT) Founded by Dr. Aaron Beck, the developer of CBT. Offers top-tier training and workshops. beckinstitute.org/ The Sensorimotor Psychotherapy Institute ( SPI ) Sensorimotor Psychotherapy, Trauma. A leading provider of somatic (body-based) approaches to trauma treatment. www.sensorimotor.org/ The EMDR International Association ( EMDRIA ) EMDR Therapy The central hub for finding EMDR basic training and advanced EMDR CEUs www.emdria.org/ The Gottman Institute Couples Therapy Offers workshops and training based on the renowned Gottman Method. www.gottman.com/ Idaho CEU Resources: Statewide Idaho Resources These organizations operate across the state and are excellent sources for relevant, Idaho-focused training. Idaho Department of Health and Welfare ( IDHW ) - Behavioral Health IDHW often provides or sponsors free or low-cost training on critical topics like Idaho's child protection system, suicide prevention, and public health initiatives. Check their "Training" and "Resources" sections frequently. healthandwelfare.idaho.gov/behavioral-health Idaho Federation of Families for Children's Mental Health While a family-run organization, they often provide excellent training on systems of care, wraparound services, and working with families and youth, which may be eligible for CEUs. www.idahofederation.org/ Idaho Suicide Prevention Hotline They offer training in ASIST, QPR, and other suicide prevention gatekeeper models, which are often approved for state-mandated CEUs. www.idahosuicideprevention.org/ Idaho Regional Access and Crisis Centers (RACC) The RACCs (like Pathfinder in the north and Access in the south) often provide community training on crisis intervention and mental health first aid. Check the websites for your local RACC. Regional CEU Resources in Idaho These organizations operate across the state and are excellent sources for relevant, Idaho-focused training. Southwestern Idaho St. Luke's Health System "For Medical Professionals" or "Classes & Events" sections for grand rounds and clinical workshops. Call: (208) 381-2714 www.stlukesonline.org/ Saint Alphonsus Health System Look under "Community" or "Medical Professionals" for conferences and training sessions. Call: (208) 367-2121 www.saintalphonsus.org/ The Lee Pesky Learning Center Offers workshops on mental health, learning disabilities, and youth wellness that are often approved for CEUs Call: (208) 333-0008 lplearningcenter.org/ North Central Idaho Lewis-Clark State College - Social Work & Counseling Programs The Social Work & Counseling Departments may host conferences or workshops open to the community. Call: (208) 792-5272 www.lcsc.edu/ University of Idaho - WWAMI Medical Education Program & Department of Psychology & Communication Studies Check the U of I events calendar for talks and conferences related to behavioral health. Call: (208) 885-6111 www.uidaho.edu/ Key Local Conferences to Watch For: Idaho Conference on Alcohol and Drug Dependency ( ICADD ) A major annual conference for addiction credits. Idaho Mental Health Counselors Association ( IMHCA ) Check for their annual conference. www.imha.org/ NASW - Idaho Chapter Offers training and an annual conference for social workers. www.naswidaho.org/ Eastern Idaho Idaho State University - Department of Psychology, Counseling, & Social Work A primary hub for behavioral health training. Check the ISU event calendar and the Kasiska School of Health Professions for CEU opportunities. Call: (208) 282-4636 www.isu.edu/ Mountain View Hospital (Idaho Falls) Provides community education and professional development opportunities Call: (208) 557-2700 mountainviewhospital.org/ Eastern Idaho Regional Medical Center. ( EIRMC ) Check their events calendar for behavioral health seminars and training. Call: (208) 529-6111 eirmc.com/ Northern Idaho North Idaho College - Social Work & Behavioral Science Programs Partners with community agencies to provide relevant training and workshops Call: (208) 769-3300 www.nic.edu/ Kootenai Health ( Coeur d'Alene ) Offers community education events and professional training that can be a source for CEUs. Call: (208) 625-5100 www.kootenaihealth.org/ Panhandle Health District ( PHD ) Offers training on substance abuse prevention, suicide prevention, and other public health topics. Call: (208) 415-5100 panhandlehealthdistrict.org/ Laws, Accomodations & Rights General Laws Laws that Protect the provider Laws that Protect the clients General Federal Laws: Core Federal Laws & Regulations HIPAA ( Health Insurance Portability and Accountability Act of 1996 ) HIPAA sets the national standard for protecting sensitive patient health information. Official Resource: www.hhs.gov/hipaa/index.html Rules & Subsections: Privacy Rule: Governs the use and disclosure of Protected Health Information (PHI). www.hhs.gov/hipaa/for-professionals/privacy/index.html Security Rule: Requires specific safeguards to ensure the confidentiality, integrity, and security of electronic PHI (ePHI). www.hhs.gov/hipaa/for-professionals/security/index.html Breach Notification Rule: Mandates notification of patients and HHS following a breach of unsecured PHI. www.hhs.gov/hipaa/for-professionals/breach-notification/index.html General Requirements for Providers: Develop and implement HIPAA compliance policies and procedures. Train all staff on HIPAA regulations. Provide patients with a Notice of Privacy Practices. Execute Business Associate Agreements (BAAs) with any vendor that handles PHI. Designate a Privacy Officer and a Security Officer. The No Surprises Act ( 2021 ) This law protects clients from unexpected medical bills for out-of-network services. Official Resource: www.cms.gov/nosurprises Subsections & Requirements: Good Faith Estimate (GFE) for Uninsured (and Self-Pay) Individuals: Requires providers to give a GFE of expected charges to clients who are uninsured or who decline to use their insurance. www.cms.gov/medical-bill-rights Patient-Provider Dispute Resolution : Establishes a process for patients to dispute a bill that is substantially higher than the GFE. General Requirements for Providers : Provide a "Good Faith Estimate" (GFE) to all self-pay or uninsured clients upon request or at the time of scheduling. Americans with Disabilities Act ( ADA ) The ADA prohibits discrimination against individuals with disabilities, including mental health conditions. Official Resource: www.ada.gov Titles : Title II (Public Entities): Covers services provided by state and local governments. Title III (Public Accommodations): Covers services provided by private entities, including healthcare offices. General Requirements for Providers : Ensure your facilities are physically accessible. Make "reasonable modifications" to policies and procedures. Ensure effective communication with clients who have disabilities. Mandatory Reporting Laws ( Federal Context ) While often state-specific, federal law also imposes certain mandatory reporting duties. Child Abuse and Neglect : The Child Abuse Prevention and Treatment Act (CAPTA) provides guidelines. Official Resource: www.childwelfare.gov/topics/systemwide/laws-policies/federal/capta/ Duty to Warn/Protect: Based on the Tarasoff v. Regents of the University of California case precedent. Note : This is a state law, but the concept is universal in the U.S. You must know your specific state's statute. Foundational Ethical Standards While not federal law, ethical codes from professional organizations are the bedrock of clinical practice. Violating them can lead to loss of licensure and malpractice liability. Ethical Principles: Autonomy: Respecting the client's right to self-determination. Beneficence: Acting in the best interest of the client. Non-Maleficence: "Do no harm." Justice: Treating all clients fairly and equitably. Fidelity: Being trustworthy and honoring commitments. Veracity: Being truthful and honest. Ethical Obligations & Professional Codes: Informed Consent Competence Cultural Competence & Humility Dual Relationships ( Sexual relationships with current clients are always unethical and illegal. ) Boundary Management Documentation Termination and Abandonment Links to Major Ethical Codes: American Psychological Association ( APA ): www.apa.org/ethics/code National Association of Social Workers (NASW): www.socialworkers.org/About/Ethics/Code-of-Ethics/Code-of-Ethics-English American Counseling Association (ACA): www.counseling.org/resources/aca-code-of-ethics.pdf American Association for Marriage and Family Therapy (AAMFT): www.aamft.org/Legal_Ethics/Code_of_Ethics.aspx National Association for Alcoholism and Drug Abuse Counselors ( NAADAC ): www.naadac.org/code-of-ethics Practical Compliance Checklist for Agencies & Providers Documentation: Do you have written policies and procedures for all the laws above? Training: Is all staff trained annually on HIPAA, 42 CFR Part 2 (if applicable), ethics, and safety protocols? Client Rights: Is your Notice of Privacy Practices and Client Rights statement given to every client? Consent: Do you have robust processes for obtaining and documenting informed consent for treatment and for releases of information (especially for SUD under 42 CFR Part 2)? Security: Are your electronic records secure (encrypted, strong passwords)? Is physical paperwork locked? BAAs: Do you have signed Business Associate Agreements with all relevant vendors? GFEs: Do you have a system to provide Good Faith Estimates to self-pay clients? Licensing & Competence: Are all clinicians' licenses and certifications verified and current? Ethics Consultation: Do you have a process for consulting on complex ethical dilemmas? Federal Laws That Protect Providers: Core Federal Protections for Providers The ADA ( Americans with Disabilities Act ) - As a Shield for the Practice While the ADA is known for protecting clients, it also protects providers by defining the limits of their obligations. It provides a legal framework to deny requests that are not "reasonable" or that pose a "direct threat." How it Protects You: The "Reasonable" Modification Standard: You are not required to make modifications to your policies or practices that would "fundamentally alter" the nature of your services or impose an "undue burden" (significant difficulty or expense) on your practice. This allows you to deny requests that are clinically contraindicated or logistically impossible. The "Direct Threat" Defense: You are not required to provide services if an individual poses a "direct threat" to the health or safety of others that cannot be eliminated by a reasonable modification. This provides a legal basis for terminating services with a violent or threatening client. Official Resource : ADA.gov: ADA Regulations and Technical Assistance Materials HIPAA ( Health Insurance Portability and Accountability Act ) - Protection from Defamation and Harassment HIPAA's strict privacy rules not only protect patients but also protect providers from being forced to discuss a client's case with unauthorized third parties. How it Protects You: Shield from Inquisitive Family Members: When a demanding or hostile family member requests information without a valid authorization, you can cite HIPAA as the reason you cannot speak with them. This provides a legal, non-confrontational reason to disengage. Protection in Legal Disputes: If a client makes a public complaint or defamatory statement, HIPAA generally prohibits you from disclosing any Protected Health Information (PHI) to defend yourself publicly. While challenging, this also means you cannot be legally compelled to discuss the case outside of a formal legal proceeding (like a deposition or court hearing), which structures the dispute into a proper legal channel. Official Resource : www.hhs.gov/hipaa/for-professionals/index.html Peer Review Privilege & Data Collection Laws Federal laws encourage the development of Quality Improvement and Peer Review processes by granting them privilege and protection. How it Protects You: Confidentiality of Peer Review: Information created solely for a peer review process (e.g., a committee reviewing a clinician's standard of care) is often protected from legal discovery. This means it generally cannot be subpoenaed and used against a provider in a malpractice lawsuit. This allows for honest self-assessment and quality improvement without fear that every comment will be used in court. Patient Safety and Quality Improvement Act ( PSQIA ): This law creates a framework for Patient Safety Organizations (PSOs). Confidential data reported to a PSO for the purpose of improving patient safety is protected and cannot be used in a civil lawsuit against a provider. Official Resource: www.ahrq.gov/patient-safety/patient-safety-organizations/privacy.html Protections in Specific Contexts Federal Tort Claims Act ( FTCA ) - "Malpractice Immunity" for Certain Providers This is one of the strongest forms of protection available for qualified providers. How it Protects You: Who it Covers: Certain health professionals (like licensed clinical social workers, psychologists, and MFTs) working at a Federally Qualified Health Center (FQHC) or similar federal facility may be deemed "federal employees." The Protection: If deemed, the FTCA provides sovereign immunity. This means that if a malpractice lawsuit is filed, the suit is against the United States government, not you personally. Your personal assets are completely shielded. The government provides the legal defense and pays any settlements or judgments. Official Resource: bphc.hrsa.gov/compliance/ftca Freedom of Information Act ( FOIA ) Exemptions While FOIA applies to federal agencies, its principles are relevant when dealing with state or other agencies. How it Protects You: If a client or third party tries to use a public records request to obtain your clinical notes, supervision records, or internal quality reports, you can assert that these documents are exempt from disclosure because they contain personal medical information (Exemption 6) or were compiled for peer review purposes. This protects your professional deliberations and client confidences from public scrutiny. Ethical Standards as a Form of Protection Your professional ethical codes are not laws, but following them rigorously is your strongest defense against legal complaints and licensing board actions. How it Protects You: Thorough Documentation: Your clinical record is your best witness. It provides contemporaneous evidence of your clinical reasoning, informed consent conversations, and interventions. Adherence to Informed Consent: A properly executed informed consent process manages client expectations and demonstrates that the client agreed to the course of treatment, including its potential risks and limitations. Practicing Within Competence: Staying within your scope of training and experience is a primary ethical mandate that directly reduces your legal risk. Seeking Consultation: Documented consultation with peers on difficult cases demonstrates a commitment to standard of care and can be powerful evidence of responsible practice. Federal Laws That Protect Clients: Core Federal Rights & Protections for Clients The ADA ( Americans with Disabilities Act ) - Protection from Discrimination The ADA is a civil rights law that prohibits discrimination and ensures equal opportunity for persons with disabilities, which includes mental health conditions. How it Protects the Client: Equal Access: Clients cannot be denied services or be subjected to discrimination based on their disability. Reasonable Modifications: Clients have the right to reasonable modifications of policies, practices, and procedures to allow them to access care (e.g., a standing appointment for someone with anxiety who cannot use a crowded waiting room). Effective Communication: Clients with hearing or vision impairments have the right to auxiliary aids and services (e.g., a qualified interpreter) for effective communication. Physical Accessibility: Treatment facilities must be physically accessible to clients with mobility disabilities. Official Resource: www.ada.gov HIPAA (Health Insurance Portability and Accountability Act) - Control Over Health Information HIPAA gives clients specific rights over their health information and sets rules on who can access and receive it. How it Protects the Client: Right to Access: Clients have the right to see and get a copy of their own medical records. Right to Request an Amendment: Clients can ask for corrections to be added to their record if they believe it is incorrect. Right to an Accounting of Disclosures: Clients can ask for a list of who their information has been shared with for non-routine purposes. Right to Request Restrictions: Clients can ask a provider to limit how they use or disclose their information (though the provider is not always required to agree). Right to File a Complaint: Clients can file a complaint with the provider or directly with the U.S. government if they believe their rights are being violated. Official Resource : www.hhs.gov/hipaa/for-individuals/index.html 42 CFR Part 2 - Special Confidentiality for Substance Use Records This regulation provides even stronger privacy protections than HIPAA specifically for records related to substance use disorder (SUD) treatment. How it Protects the Client: Written Consent Required: A client's SUD records cannot be disclosed without their specific, written consent. This consent must detail who is disclosing, who is receiving the information, what information, and the expiration date/event. Protection from Legal Consequences: Information from a Part 2 program cannot be used in criminal investigations or prosecutions against the client without a court order. Notice of Protections: Clients must be given a notice that explains the confidentiality of their records and the laws protecting them. The No Surprises Act - Protection from Unexpected Medical Bills This law protects clients from receiving surprise medical bills when they unknowingly get care from an out-of-network provider. How it Protects the Client: Good Faith Estimate (GFE): Uninsured or self-pay clients have the right to receive a GFE of expected charges before they schedule a service or item. This allows for price transparency and informed financial consent. Protection from Balance Billing: In emergency situations, clients cannot be balance billed (charged the difference between the out-of-network provider's charge and the in-network rate) by out-of-network providers and facilities. Dispute Resolution: If the final bill is substantially higher than the GFE, clients have the right to initiate a patient-provider dispute resolution process. Official Resource: www.cms.gov/nosurprises Protections in Specific Contexts Protection from Abuse and Neglect While primarily enforced by states, federal laws set standards and provide funding that mandate protections. How it Protects the Client: Mandatory Reporting: Providers and agencies are legally required to report suspected child abuse, neglect, and exploitation, as well as abuse of elderly or vulnerable adults. This creates a system of accountability. Care in Qualified Settings: To receive federal funding ( like Medicare/Medicaid ), facilities must meet Conditions of Participation that include patient safety and freedom from restraint/seclusion unless medically necessary. The Mental Health Parity and Addiction Equity Act ( MHPAEA ) This law prevents health insurance plans from imposing less favorable benefit limitations on mental health and substance use disorder benefits than on medical/surgical benefits. How it Protects the Client: Financial Protections: Plans cannot impose higher copays, deductibles, or out-of-pocket limits for behavioral health services. Treatment Limit Protections: Plans cannot apply stricter day or visit limits, or more prior authorization hurdles, for behavioral health care. Official Resource: www.cms.gov/marketplace/private-health-insurance/mental-health-parity-addiction-equity Summary of Client Rights Based on these federal laws, every behavioral/mental health client has the right to: Confidentiality: Their information is private and shared only with their consent or in specific, limited circumstances. Non-Discrimination: They cannot be denied care or treated unfairly based on a disability. Informed Consent: They must be provided with information about the risks, benefits, and alternatives to treatment to make a voluntary decision. Access Their Records: They can see and get a copy of their own health information. Transparent Pricing: They have a right to know the cost of care upfront if they are uninsured or self-pay. Be Free from Abuse: They have a right to safe treatment environments. Fair Insurance Coverage: Their behavioral health benefits must be on par with their medical benefits. File a Complaint: They can file a grievance with the provider, their health plan, or a government agency without fear of retribution. How Clients Can Advocate for Themselves Ask Questions: About treatment, fees, and confidentiality. Read and Keep Documents: Including the Notice of Privacy Practices and Good Faith Estimates. Review Explanation of Benefits (EOBs) from their health plan to ensure proper coverage. File a Complaint: For HIPAA violations: www.hhs.gov/hipaa/filing-a-complaint/index.html For insurance/parity violations: www.cms.gov/medical-bill-rights/help/submit-a-complaint For disability discrimination: www.ada.gov/file-a-complaint/ Client General Providers

At T.O.T.E.M.H. LLC, we pride ourselves on being resourceful, teaching resourcefulness, and having overall knowledge of the services provided. That's why we're creating a revolutionary wave of new providers, not just at our agency, but everywhere, with our learning center! T.O.T.E.M.H. Learning Center Welcome to TOTEMH Learning Center! Our goal is very simple but profound: to empower every service provider with the complete, accurate, and practical knowledge they need to become the most knowledgeable providers they can be. Think of the impact: if only 10 providers at one agency have the right information, we can only hope to reach a limited number of clients. But if ALL providers have access to this knowledge, they will be better equipped to help their clients on a much larger scale, regardless of where they work . This should be the common goal of all agencies and providers. Yet, in my career, I have noticed a concerning pattern: a reluctance to share. When agencies or providers hoard knowledge to be the "only" one with the answers, the only people it potentially helps is the agency itself. This is a selfish approach that ultimately fails the client. We are supposed to be helping the client. That’s why at TOTEMH Learning Center, we want to change this . We are moving into an era of collaboration where all providers are knowledgeable and equipped. The entire point of community-based services is to teach and support, giving individuals the tools to become independent. However, we often see clients spinning their wheels, making bare minimum progress on the same two goals for years. We as humans have more than two things to work on throughout our lives! It's okay - and necessary - to help clients complete their first set of goals and then move on to others. We should have a goal of graduating clients from services, which means we have successfully helped them gain the skills to tackle future issues on their own. This sounds much better and more fulfilling than having a client in services for years. There is no shortage of people who need help . When we truly help someone, they will tell their friends, family, and community that ________ service helped them get where they are. This brings more people forward for help. We are opting to give everyone all of the information. This is how we change the narrative. All individuals who complete training at TOTEMH Learning Center will have access to every resource they need to become knowledgeable, competent providers who will effectively serve and, ultimately, graduate their client base. "Be the change you wish to see in the world." - Mahatma Gandhi Courses Syllabus Regulations Cost & Fee's Course Info Application Courses: Peer Support T raining Certified Peer Support Specialists are individuals with lived experience of recovering from mental health and/or substance use disorders who provide support to others through their own recovery process. They offer hope, encouragement, and practical guidance to individuals, families, and communities. By sharing their own journeys, these specialists help others identify and achieve their recovery goals, providing emotional support, fostering connection to a community of peers, and offering information on accessing resources. CBRS Training COMING SOON! CBRS providers draw on a combination of their education and experience to foster independence in the individuals they serve. They do this by teaching essential life and coping skills through providing a unique in-the-moment support system to guide and support individuals every step of the way as they progress toward their goals. CBRS providers collaborate with the individual and clinical staff to craft personalized treatment plans. These plans are centered on identifying specific barriers to progress while actively leveraging the individual's unique strengths to overcome them. Counseling & Therapy Training COMING SOON! Counselors build a professional connection that extends beyond verbal rapport to include safety in shared action and co-regulation through structured activities. Utilize observational data from client engagement in non-verbal tasks to inform and refine clinical diagnosis, moving beyond self-report alone. Confidently integrate nature-based and sensory-informed techniques to access different cognitive and emotional channels. Shift from describing coping skills to showing and practicing them in-session. Learn to model grounding, mindfulness, and distress tolerance techniques in real-time with clients.Structure sessions and between-session plans to ensure new skills are practiced, troubleshooted, and integrated into the client's daily life, preventing therapeutic stagnation. Documentation & Tracking Training COMING SOON! Documentation and Tracking Training is a practical course designed for providers, clinicians, administrators, and anyone involved in client care or case management who seeks clarity in accurate record-keeping. It offers clear guidance on what’s actually required in documentation, proper verbiage and formatting, and how to fairly represent client progress, appointments, and outcomes—including reevaluation, graduation, and referrals. By focusing on realistic examples and ethical standards, this training helps professionals create meaningful, compliant, and client-centered records that support continuity of care. Please Note: This is an educational training workshop. It does not currently qualify as a Continuing Education Unit (CEU) for professional licensure. The goal is to build foundational documentation skills that enhance professional practice and ensure consistent, respectful representation of client journeys. Reporting Training COMING SOON! Reporting Training is a critical course designed for providers, caregivers, educators, and any professionals or community members who may encounter vulnerable populations. It provides clear, actionable guidance on identifying and responsibly reporting concerns across key areas, including Youth & Children, Representative Payee/Guardianship issues, Domestic & Familial Abuse, and Elder Abuse. Participants will learn to distinguish between alternative parenting and neglect, recognize signs of mistreatment and financial exploitation, understand who to contact and how to initiate necessary conversations, and navigate the formal processes and potential outcomes of reporting. Please Note: This is an educational training workshop. It does not currently qualify as a Continuing Education Unit (CEU) for professional licensure. The goal is to empower individuals with the knowledge and confidence to act as responsible and informed advocates, ensuring the safety and well-being of those at risk. Family Support Training Family Support is a service where parents and caregivers of a child (0-17) with mental health challenges can connect with a Certified Family Support Partner (CFSP). A CFSP is a fellow caregiver who uses their own lived experience to provide peer-to-peer support. They offer encouragement, authentic understanding, and guidance to accurate resources, helping other families navigate the road to recovery. Case Management Training COMING SOON! Case managers leverage their education and apply their expertise within a collaborative model to empower the individuals they serve toward greater independence. Their role is pivotal in coordinating the care team, ensuring all members work in harmony toward the client's goals. Through demonstration and encouragement, they cultivate the client’s skills of self-advocacy and personal growth. Crisis Training COMING SOON! Complete Crisis Training is an educational course designed for anyone - clients, providers, parents, caregivers, friends, and community members - who wants to better understand and respond to mental health crises. It offers a practical, stigma-free guide to recognizing crisis patterns, learning supportive strategies, and navigating difficult moments with confidence and compassion. By exploring real-world examples and evidence-based approaches, this training helps participants move beyond uncertainty and gain the skills needed to provide meaningful support during and after a crisis. Please Note: This is an educational training only and does not qualify as a Continuing Education Unit (CEU) for professional licensure. Our aim is to make essential crisis knowledge accessible to all, equipping everyday people to support one another with clarity and care. Culture Competence Training COMING SOON! Cultural Competence Training is an interactive course designed for providers, educators, caregivers, and community members who aim to build meaningful connections across diverse backgrounds. It explores the difference between tolerance and respect, challenges common assumptions and stereotypes, and examines what culture truly looks like in everyday interactions. Through engaging scenarios, guided friendly conversation, and constructive debate, participants learn to navigate cultural differences with empathy, awareness, and inclusion. Please Note: This is an educational training workshop. It does not currently qualify as a Continuing Education Unit (CEU) for professional licensure. Our goal is to foster a deeper understanding of cultural dynamics and equip participants with the tools to create more respectful, informed, and supportive environments for all. Ethics Training COMING SOON! Ethics Training is a foundational course designed for employees, providers, leaders, and any individual seeking to align their professional and personal conduct with core moral principles. It explores ethical responsibilities from multiple dimensions: Ethics as a Company (organizational integrity and culture), Ethics as an Employee (workplace conduct and accountability), Ethics as a Provider (client-centered care and professional boundaries), and Ethics as a Human (universal values and interpersonal respect). Through reflective discussion and practical scenarios, this training fosters a culture of integrity, trust, and mindful decision-making in all aspects of work and life. Please Note: This is an educational training workshop. It does not currently qualify as a Continuing Education Unit (CEU) for professional licensure. The aim is to cultivate ethical awareness and provide a shared framework for navigating complex situations with clarity, compassion, and consistency. Diagnosis & Disabilities Training COMING SOON! Diagnosis & Disabilities Training is an educational course designed for providers, caregivers, educators, and anyone supporting individuals across the diagnostic spectrum—including those living with diagnoses or disabilities themselves. It provides a clear, compassionate overview of common, moderate, and severe conditions, while addressing widespread misconceptions with factual truths. Participants will learn to recognize appropriate forms of assistance, understand the role and process of clinical support and testing, and develop a more nuanced, person-centered approach to diagnosis and disability—gaining insights that help deepen understanding, foster healthier coping strategies, and build meaningful connection, whether supporting others or navigating their own journey. Please Note: This is an educational training workshop. It does not currently qualify as a Continuing Education Unit (CEU) for professional licensure. Our goal is to promote understanding, reduce stigma, and equip all participants with the knowledge to offer informed, respectful, and effective support in both personal and professional contexts. Diagnosis & Disablilies Training Crisis training Documentation & Culture Training Reporting & Ethics Training Syllabus's: Peer Support Syllabus Family Support Syllabus Rules & Regulations: Peer & Family Support Regulations CBRS Regulations Case Management Regulations Counseling Regulations Other Courses Regulations IDAPA Rules: Certification of Peer & Family Support Specialists Purpose : To establish minimum standards for certifying Peer Support Specialists and Family Support Partners in Idaho. Who They Are: Peer Support Specialist: An individual in recovery from a mental health and/or substance use disorder who uses their lived experience to assist others in recovery. Family Support Partner: A parent/caregiver with lived experience raising a child with a behavioral health disorder who supports other families. Key Requirements for Certification: Be at least 18 years old. Have a high school diploma or GED. Pass a background check through your local department of health and welfare. Complete 40 hours of approved training in specific competency areas. Document lived experience (1+ years) and self-identify as having it. Complete supervised work/volunteer hours (100-200 hours, plus 20 supervised). Adhere to a strict Code of Ethics and Professional Conduct. Certification Details: Full Certification: Valid for one year. Six-Month Certification: For applicants who have completed training but lack the required experience hours. Renewal: Requires 10 hours of continuing education annually, including 1 hour of ethics. The Idaho Department of Health and Welfare, Division of Behavioral Health, handles certification, complaints, and enforcement, which can include denial, suspension, or revocation of certification for violations. https://drive.google.com/file/d/16VR9zuSOdRwK9J7fXVddh3dIHOxz2CO2/view?usp=share_link IDAPA Rules: Community-Based Rehabilitation (CBR) Service Providers Purpose : To establish Medicaid standards for CBR services under Idaho's Developmental Disabilities Waivers, helping individuals with intellectual and developmental disabilities build skills and engage in their communities. What is it: Community-Based Rehabilitation Services: A non-residential, person-centered service provided in integrated community settings to assist participants in acquiring, retaining, and improving self-help, socialization, and adaptive skills necessary to live successfully in the community. Key Requirements for Certification: Be at least 18 years old. Have a Bachelor's degree in a human services field (e.g., social work, psychology, special education, rehabilitation) Pass a background check through your local department of health and welfare. Complete 40 hours of approved training in specific competency areas. CPR & First Aid Certification. Certification Details: This certification, as of 2020, is no longer REQUIRED by Medicaid to perform and provide CBRS services. This certification is specifically a learning tool for those who wish to know how perform the services correctly and ethically. The Idaho Department of Health and Welfare, Division of Behavioral Health, handles certification, complaints, and enforcement, which can include denial, suspension, or revocation of certification for violations. https://drive.google.com/file/d/16VR9zuSOdRwK9J7fXVddh3dIHOxz2CO2/view?usp=share_link IDAPA Rules: Case Management Providers Purpose : To establish Idaho Medicaid standards for providing Case Management services to individuals with intellectual and developmental disabilities (IDD). This service assists Idahoans in accessing, coordinating, and monitoring the HCBS waiver and other services they need. What is it: Case Management (Support Coordination): A service provided to Idaho Medicaid members enrolled in the Developmental Disabilities (DD) or Children's Developmental Disabilities (CDD) waivers. The Support Coordinator acts as a single point of accountability to assess needs, develop a person-centered plan (ISP), link to services, and monitor health, welfare, and safety. Key Requirements for Certification: Be at least 18 years old. Have a Bachelor's degree in a human services field (e.g., social work, psychology, special education, rehabilitation) Idaho-Specific Certification: Must obtain and maintain Idaho Case Management Certification through the Idaho Department of Health and Welfare. This requires passing a state exam. Pass a background check through your local department of health and welfare. Complete 40 hours of approved training in specific competency areas. CPR & First Aid Certification. Certification Details: This certification, as of 2020, is no longer REQUIRED by Medicaid to perform and provide CBRS services. This certification is specifically a learning tool for those who wish to know how perform the services correctly and ethically. The Idaho Department of Health and Welfare, Division of Behavioral Health, handles certification, complaints, and enforcement, which can include denial, suspension, or revocation of certification for violations. https://drive.google.com/file/d/16VR9zuSOdRwK9J7fXVddh3dIHOxz2CO2/view?usp=share_link IDAPA Rules: Professional Counselors & Marriage & Family Therapists Purpose : To establish the minimum Idaho standards for licensing Professional Counselors (LPC, LCPC) and Marriage & Family Therapists (LMFT) to practice psychotherapy and counseling, ensuring public protection and professional competence. What is it: Licensed Professional Counselor (LPC & LCPC): A practitioner trained to provide psychotherapy and counseling to individuals, couples, families, and groups for the purpose of treating mental, emotional, and behavioral disorders, utilizing a variety of therapeutic techniques. Licensed Marriage & Family Therapist (LMFT): A practitioner trained to provide psychotherapy with a specialized focus on the dynamics and relationships within marriages, couples, and family systems. Key Requirements for Certification: Be at least 18 years old. Pass a background check through your local department of health and welfare. Must hold a Master's or Doctoral degree from a regionally accredited institution The degree program must be in counseling, marriage & family therapy, or a closely related field and meet specific Idaho coursework requirements (e.g., ethics, diagnosis, treatment, human development). LPC: Requires 1,000 hours of post-degree, supervised client contact and 2,000 hours of total supervised experience. LCPC (Clinical): Requires 2,000 hours of post-degree, supervised client contact and 3,000 hours of total supervised experience. LMFT: Requires 1,000 hours of post-degree, supervised relational (couple/family) client contact and 3,000 hours of total supervised experience. Idaho Supervision : Supervision must be provided by an Idaho-approved supervisor (LCPC or LMFT) at a ratio of at least 1 hour of supervision per 20 hours of client contact. Must pass a national examination approved by the Idaho Board. LPC/LCPC: National Counselor Examination (NCE) or National Clinical Mental Health Counseling Examination (NCMHCE). LMFT: Examination in Marital and Family Therapy. All applicants must pass the Idaho Counseling Jurisprudence Examination, which tests knowledge of Idaho-specific laws and rules governing the profession. Training Details: This certification is specifically a learning tool for those who wish to know how perform the services correctly and ethically. And assist with those studying for the tests. The Idaho Department of Health and Welfare, Division of Behavioral Health, handles certification, complaints, and enforcement, which can include denial, suspension, or revocation of certification for violations. https://drive.google.com/file/d/16VR9zuSOdRwK9J7fXVddh3dIHOxz2CO2/view?usp=share_link Rules & Regulations for Our Other Courses: Purpose : To disseminate accurate and ethical information about mental health, aiming to eliminate stigmas and misinformation for those eager to learn. What is it: Courses: Crisis Training Documentation & Tracking Training Cultural Competence Training Reporting Training Ethics Training Diagnosis & Disabilities Training Key Requirements for Training: Be at least 13+ years old. Ensure that payment is made at least 14 days in advance of the training. To participate in this course, we ask that you demonstrate basic respect and kindness. This program is designed as a learning tool for our community, and any form of injustice or discrimination will not be tolerated. B Training Details: These certifications serve as valuable learning tools for those interested in these topics. Please Note: This is an educational training only and does not qualify as a Continuing Education Unit (CEU) for professional licensure. Our aim is to make essential knowledge accessible to all, equipping everyday people to support one another with clarity and care. Other Course Regulations Peer & Family Support Regulation CBRS Regulations Case Management Regulations Counseling Regulations Course Costs & Fees: Course Class Length Tuition Hosting Schedule Peer Support Cert. 40 hrs / 1 Week $555.00 Quarterly Family Support Cert. 40 hrs / 1 Week $555.00 Quarterly CBRS Training TBD TBD TBD Case Management T. TBD TBD TBD Counseling & Therapy TBD TBD TBD Crisis Training TBD TBD TBD Documentation & T... TBD TBD TBD Cultural Competence TBD TBD TBD Reporting Training TBD TBD TBD Ethics Training TBD TBD TBD Diagnosis & Disability TBD TBD TBD Cost Info: The training course cost is due upfront, no less than 2 weeks (14 days) prior to the course start date. There are no additional fees or material costs associated with this training course. Payment plans are not currently available. There are a variety of potential grants and financial resources available , depending on individual circumstances & qualifications. Refund Policy: Payments are due no later than 2 weeks (14 days) prior to the class's start date. The student/trainee is eligible to have their tuition refunded up to the day before the 1st day of class (i.e., class starts May 11th, payment can be refunded until May 10th). Once the training course starts, a refund is no longer an option , but the student/trainee may attend a future training course. If the student/trainee is receiving a grant from another entity, the funds will be returned to the entity providing the funds, not the student/trainee. If you are a TOTEMH employee, your certification is no cost to you! Course Info If you're interested in attending any of these courses, please go to the Class Application! Class Application If you're interested in joining our Team, please go to the Provider Application! Provider Application For any questions, you can contact Misty, the creator and Lead of the Learning Center! Contact Us! If you are in need of CEUs, please visit our Provider section in our Resource Directory . It contains a detailed list of sites and places that provide CEU certified trainings! CEU Resources