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At T.O.T.E.M.H. LLC, our mission is to pioneer a new standard in mental health by providing exceptional, personalized care. We are dedicated to serving all, with a specialized focus on underrepresented and underserved communities. We create a safe, supportive, and judgment-free space where every person is understood, valued, and empowered in their wellness journey. Our Mission At T.O.T.E.M.H. LLC , our mission is to pioneer a new standard in mental health by providing exceptional, personalized care. We are dedicated to serving all, with a specialized focus on underrepresented and underserved communities. We create a safe, supportive, and judgment-free space where every person is understood, valued, and empowered in their wellness journey. Teaching others to embrace mental health. Our Commitment: The T.O.T.E.M.H. Difference! We believe that quality mental health care is a right, not a privilege, and that you are worth fighting for. Unlike the bare-minimum approach seen elsewhere, we are committed to ethical excellence and profound client care. This commitment is realized through: Personalized Care: Every client receives a customized treatment plan and a dedicated, collaborative team of providers. An Invested Team: We prioritize our providers with fair compensation, robust support, and intensive training in ethics, cultural competence, and crisis management. This fosters lasting client-provider relationships and eliminates the risk of client abandonment. Unwavering Safety: We maintain a small-scale model to ensure every client receives the care they deserve, completely free from judgment, prejudice, or concerns about false reporting. Our Vision: We envision a future where exceptional mental health support is accessible around every corner, especially in communities where it is needed most. We are building a world where open resources, genuine support, and an inclusive community are always available, with no strings attached. By setting a new standard of care, we aim to bring peace and resilience to individuals and communities, transforming a system too often designed for failure into one built for lasting wellness. Our Values: Ethical Integrity as Our Foundation: We reject the one-size-fits-all model. By maintaining intentionally small-scale clinics, we ensure unwavering ethical standards, deep accountability, and a practice environment where quality of care is never compromised for growth. Invest in Our People, Empower Our Clients: We believe exceptional care starts with an exceptional team. We are committed to the well-being of our providers through fair compensation, robust support, and comprehensive training. When we invest in our team, they are empowered to provide the stable, long-term care our clients deserve. Unwavering Inclusivity and Safety: We proactively create environments where every person - regardless of background, identity, or means - feels seen, heard, and safe. We stand for the underrepresented and are dedicated to being a community free from judgment, prejudice, and harm. Accessible and Empowering Resources: We break down barriers to care. Our services and resources are designed to be easy to find, easy to understand, and available to all, ensuring that the path to wellness is clear and navigable for everyone in our community. Pioneering a New Standard: We are not just participants in the mental health field; we are its architects. We challenge the status quo by demonstrating that a more compassionate, ethical, and effective model of care is not only possible - it is essential. Our Mission

Welcome to TOTEMH LLC, a mental health clinic that strives to set a new standard of care for all. To learn more about us and how we plan to accomplish these goals, please go to our " About Us" Page. About Us T.O.T.E.M.H. LLC is more than just a mental health agency; it's a commitment to creating a safe and welcoming space for all: clients, the public, and our dedicated providers. The founder of T.O.T.E.M.H. LLC started their journey as a youth dealing with family challenges, school pressures, and challenges in friendships; as we know, these are experiences that many others have and are struggling with. Facing these various life challenges with limited support inspired their dream to help others who have faced similar struggles, thus becoming the compassionate support and advocate they wished they had during their own tough times. Their career began as a respite care provider, and they have developed additional skills and the desire to expand their knowledge through various roles, including Peer and Youth Peer Support, specializing in helping youth dealing with self-harm, self-esteem, familial, and other forms of abuse. Over the years, they have been privileged to support, stabilize, and graduate numerous teens and young adults on their unique journeys to recovery. Throughout their time in the field - whether as a client, provider, administrator, or biller - certain concerning patterns have emerged, solidifying the decision to create an agency that redefines the standard of care for clients and providers alike. They've witnessed organizations unsuccessfully support their staff, having upper management too busy to address critical issues, allowing significant problems to slip through the cracks, and client care to suffer. Providers frequently lack proper training and resources, causing many to leave before they can truly settle in. Many environments prioritize profit over ethical care, leading to clients being turned away based on biases. At T.O.T.E.M.H. LLC, we are determined to change this narrative. Our goal is to create a nurturing space for both clients and providers, building a community that embraces all experiences, struggles, diagnoses, races, preferences, religions, and aspirations; big or small. Together, we can make a meaningful difference for everyone. Who are we? Our Mission Our Business Plan T.O.T.E.M.H. LLC is a small, rapidly growing community of individuals who have faced a variety of life challenges turning their experiences into a passion for helping others on their own recovery journey. We are dedicated to providing a safe, understanding space for all to make real and meaningful progress. We provide various individualized services while collaborating as a team to ensure the common goal of supporting and advocating for your journey of mental health recovery is being properly represented and adhered to. We have big dreams and aspirations that do not stop in Idaho; we strive to expand across the US bringing these services everywhere from major cities to small vastly underserved communities where we can support, empower, and aid all to achieve their goals. What Do We Do? Counseling Ages 7+ Learn More Counseling is a talk-based service where clients can express their emotions, struggles, and traumas in a safe environment. It’s a supportive space to share your feelings and experiences, where you can learn personalized skills, set goals, and make meaningful progress in your life. Case Management For All Ages Learn More Case Management is a supportive service that can help foster your growth with support while you obtain the skills to perform essential life tasks independently. Our CM's can help with finding resources, advocating for your needs or finding beneficial/needed accommodations. CBRS Ages 8+ Learn More Community-Based Rehabilitation Services offer personalized support and problem-solving for individuals with mental, physical, and developmental disabilities. We empower you to live independently while fostering a strong sense of well-being and community connection. Peer Support Ages 12+ Learn More Peers provide vital support as a resource and role model for those with mental health challenges. Through sharing their experiences with mental illness and recovery, Certified Peer Support Specialists offer encouragement, hope, and understanding. What Do We Provide? LGBTQIA+ - People of Color - People of Culture - Religious Nomads - Disabled Persons Neurodivergence - Migrants - Indigenous - Alternative lifestyles - Working Class Have you ever felt a sense of loneliness or been misunderstood? Do you feel disconnected from society, peers, or family? Do you find yourself thinking, "Where do I start?" At T.O.T.E.M.H. LLC, we pride ourselves in helping individuals identify services and supports that will generate real progress in their lives, whether the person is struggling with symptoms of their diagnosis or just overstimulated and burnt out. Our top priority is to see you make progress, regardless if you are just starting your journey or have been spinning your wheels in the overwhelming abyss of services. We are here to help you succeed. Do you struggle with a diagnosis or symptoms that you are unsure of? Are you unsure where to begin, or have you been told that it's not a concern? Have you participated in services without making meaningful progress? We welcome all individuals from those seeking extra support and a positive outlook on life to families facing challenges in financial, physical, and mental well-being. We support everyone! If you identify with any of these experiences, know that you will be supported, accepted, and understood here. Why Would You Need Services? Our Mission Our Business Plan

Interested in our services? Maybe you don't know what these services are? If you are interested in any of the following services, please follow this link. (Counseling, Case Management, CBRS, Peer & Family Support. ) Services Counseling Case Management CBRS Peer Support Covered by: Medicaid, ( In Progress of Accepting other Insurances ) Self Pay: $100.00 per session; 45 min session Counseling is a proactive and collaborative process where you work with a dedicated professional to navigate life's challenges and cultivate wellness. It’s a partnership built on trust, empathy, and evidence-based practice. What to Expect in Your Sessions: A Safe Haven: This is your time and space to be authentically you. We provide a confidential, non-judgmental environment where you can freely express your feelings, untangle complex thoughts, and process past traumas. Personalized Insight & Skills: Go beyond venting. Our providers help you uncover the root of patterns holding you back. You will learn practical, personalized tools and strategies to manage stress, regulate emotions, improve communication, and overcome specific obstacles. Goal-Oriented Progress: We believe in tangible growth. Together, we will clarify your values and set meaningful, achievable goals—whether that's overcoming anxiety, improving relationships, healing from grief, or simply understanding yourself better. Counseling: Meet Our Counselors Click To Get Started! Covered by: Medicaid Self Pay: $95.00 per session; 60 minute appointment Case Management is a proactive, advocacy-focused service designed to empower you in navigating the complex systems of daily life. Think of your Case Manager (CM) as a dedicated guide and ally, working alongside you to build the skills, access the resources, and remove the barriers that stand between you and your goals. Our mission is to foster your independence and stability, ensuring you have the practical support needed to thrive. What to Expect with Your Case Manager: Resource Navigation & Connection: The world of resources can be overwhelming. Your CM will help you identify, apply for, and successfully connect with essential services, such as housing assistance, employment programs, educational opportunities, food security, and healthcare providers. Skilled Advocacy: You have a right to be heard. Your CM will act as your advocate, ensuring your voice is amplified in meetings, with agencies, and in any setting where you need support. We help you communicate your needs effectively to secure necessary accommodations and services. Life Skills Development: Our focus is on building lasting independence. Your CM will work with you to develop and strengthen essential life skills, such as budgeting, scheduling, communication, and problem-solving, empowering you to manage life's tasks with confidence. Personalized Action Planning: We believe in a structured path to progress. Together, you and your CM will create a personalized care plan with clear, achievable goals, turning overwhelming challenges into manageable steps. Case Management: Meet Our Case Managers Click To Get Started! Covered by: Medicaid Self Pay: $85.00 per session, 75 minute appointment Community-Based Rehabilitation Services (CBRS) is a person-centered approach to support individuals with mental, physical, and developmental disabilities. We move beyond clinical settings to provide guidance and skill-building directly within the context of your daily life and community. Our philosophy is rooted in the belief that everyone, regardless of ability, deserves to lead a life of autonomy, dignity, and meaningful connection. What to Expect with CBRS: Personalized Skill-Building: We focus on your strengths to develop practical skills for independent living. This can include training in areas like money management, household tasks, personal care, transportation, and communication. Community Integration & Connection: Isolation is a significant barrier to wellness. Your specialist will work with you to identify and access community resources, social groups, recreational activities, and volunteer opportunities that align with your interests, helping you build a robust and supportive social network. Proactive Problem-Solving: Life presents unique challenges. We partner with you to develop effective strategies for navigating obstacles related to your disability, whether in a social, vocational, or educational setting, turning potential setbacks into opportunities for growth. Promotion of Overall Well-Being: Our support extends beyond practical tasks. We focus on fostering your emotional resilience, self-advocacy, and self-confidence, empowering you to take charge of your life and wellness journey. Community-Based Rehabilitation Services: Meet Our CBRS Click To Get Started! Covered by: Medicaid Self Pay: $80.00 per session, 105 minute appointment Peer & Family Support is a unique and transformative service built on a foundation of shared experience and mutual understanding. Our Certified Peer Support Specialists (CPSS) & Family Peer Support Specialists (CFPSS) are more than just providers; they are living proof that recovery is possible. Having navigated their own mental health journeys, they are uniquely positioned to offer not just strategies but something equally vital: genuine hope, unwavering validation, and a relatable connection that traditional therapy cannot replicate. What to Expect with Peer &/or Family Support: Relatable Connection & Validation: Your Peer or Family Specialist provides a safe space where you can be truly yourself, without fear of being misunderstood. They "get it" in a way only someone with lived experience can, offering profound validation and reducing feelings of isolation for both persons and families. Inspiration Through Shared Experience: By openly and appropriately sharing their own recovery journey, your specialist models resilience and problem-solving, helping you to see a path forward for yourself. They are a beacon of hope, demonstrating that challenges can be overcome. Empowerment & Self-Advocacy: The relationship is collaborative, not clinical. Your Peer Specialist will work with you to identify your strengths, set personal wellness goals, and build the confidence to advocate for your needs within the healthcare system and your community. Practical Resource Navigation: Leveraging their firsthand knowledge of the system, your specialist can help you navigate community resources, explore recovery-oriented tools, and build a personal "wellness toolkit" tailored to your life. Peer & Family Support: Meet Our Peer & Family Support Click To Get Started!

Are you, a loved one or maybe a client in crisis? Thats okay, you are allowed to have your bad days. In our resource directory, we provide a meticulous list of crisis and warm lines, as well as trusted crisis centers, emergency rooms and so much more. Emergency & Crisis Resources Emergency & Crisis Lines Crisis Centers Domestic Violence Resources Addiction Recovery Emergency Rooms Acute Inpatient Care Abuse & Assault Resources Homelessness Resources Emergency & Crisis Lines Taking the first step to reach out can feel overwhelming, but you do not have to face this alone. The person on the other end of the line is a trained, compassionate listener who is there for you, without judgment. Your story matters. Please, take a deep breath and make the connection - it is a sign of profound strength. If you are in an immediate emergency, if you need immediate medical attention, or feel like you may be a harm to yourself or others, please call 911 immediately. If you are experiencing a mental or behavioral health emergency , you can ask for an officer affiliated with the Behavioral Health Response Team (BHRT) . They utilize specialized training to de-escalate situations and assess an individual's needs, determining the safest and most effective course of action, rather than relying on traditional policing methods. Boise, Idaho Mobile Crisis Unit: The Mobile Response Team's (MRTs) provide free, 24/7 behavioral health support by dispatching behavioral health professionals to people experiencing mental health or substance use crises. These teams offer assessment, de-escalation, stabilization, and connections to appropriate care, serving as an alternative to emergency room visits or law enforcement intervention. Available Statewide, 24/7 Call: 988 or (208) 398-4357 & request the Mobile Crisis Unit https://idahocrisis.org/ National Crisis Lines: 988 Suicide & Crisis Lifeline Open 24/7 Call or Text: 988 Chat Available at: 988lifeline.org Crisis Text Line Open 24/7 Text "HOME" to 741-741 www.crisistextline.org The Trevor Project ( for LGBTQIA+ Youth ) Open 24/7 Call: (866) 488-7386 Text "START" to 678-678 Chat Available at: TheTrevorProject.org/Get-Help Veterans Crisis Line Open 24/7 Call: 988 , then press 1 Call: (800) 273-8255 , then press 1 Text: 838-255 Chat Available at: www.veteranscrisisline.net National Alliance on Mental Illness ( NAMI ) Open Mon-Fri 10 AM-10 PM ET. Call: 1 (800) 950-NAMI Text "Helpline" to 62640 Email: helpline@nami.org SAMHSA National Helpline ( Substance Abuse & Mental Health ) Open 24/7 Call: 1 (800) 662-HELP TTY: 1 (800) 487-4889 www.samhsa.gov/find-help/national-helpline National Domestic Violence Hotline Open 24/7 Call: 1 (800) 799-SAFE Text "START" to 88788 Chat Available at: www.thehotline.org National Sexual Assault Hotline ( RAINN ) Open 24/7 Call: 1 (800) 656-HOPE Chat Available at: hotline.rainn.org The Steve Fund ( Crisis Text Line for Youth of Color ) Text "STEVE" to 741741 Idaho Crisis Lines: The Crisis Line of South Central Idaho ( Serving the Magic Valley Region ) Open 24/7 Call: 1 (800) 926-2588 Idaho Warmline ( Peer Support ) Open 24/7 Call: 1 (800) 985-5996 Emergency Rooms The hospitals listed below have enhanced mental health resources, training, and inpatient psychiatric units. Idaho Emergency Rooms: Southwest Idaho ( Treasure Valley ): Saint Alphonsus Regional Medical Center Address: 1055 N Curtis Rd, Boise, ID Call: (208) 367-2121 St. Luke's Boise Medical Center Address: 190 E Bannock St, Boise, ID Call: (208) 381-2222 St. Luke's Meridian Medical Center Address: 520 S Eagle Rd, Meridian, ID Call: (208) 706-5000 West Valley Medical Center Address: 1717 Arlington Ave, Caldwell, ID Call: (208) 455-3700 Eastern Idaho: Eastern Idaho Regional Medical Center Address: 3100 Channing Way, Idaho Falls, ID Call: (208) 529-6111 Portneuf Medical Center Address: 777 Hospital Way, Pocatello, ID Call: (208) 239-1000 Northern Idaho: Kootenai Health Address: 2003 Kootenai Health Way, Coeur d'Alene, ID Call: (208) 625-1000 Other Hospitals: St. Luke's Magic Valley Medical Center Address: 801 Pole Line Rd W, Twin Falls, ID Call: (208) 737-2000 St. Joseph Regional Medical Center Address: 415 6th St, Lewiston, ID Call: (208) 799-5100 VA Medical Center Address: 500 W Fort St, Boise, ID Call: (208) 422-1000 Going to the Hospital for a Mental Health Crisis: Quick Guide Knowing what to expect can make a difficult situation feel more manageable. Here is a brief overview of the process and some helpful tips. The General Process at the ER Triage: You'll first speak with a nurse who will assess the immediate physical and mental health needs to determine the urgency. Medical Evaluation: A doctor or nurse will check for any underlying medical issues that could be causing the symptoms. This may include blood tests or a physical exam. Psychiatric Assessment: A mental health professional (like a social worker or psychiatrist) will conduct a detailed interview to understand the crisis, current symptoms, risk factors, and support systems. Development of a Plan: Based on the assessment, the team will create a plan. This could mean: Discharge with referrals to outpatient therapists or programs. Admission to the hospital's inpatient psychiatric unit for further stabilization and treatment. Transfer to another facility that can better meet your needs. Helpful Tips for a Smoother Experience If you are going for yourself: Advocate: Clearly state that you are there for a psychiatric or mental health crisis. Be Patient: The process can be slow. Bring a phone charger, a book, or headphones to help pass the time. Be Honest: The more openly you can communicate your thoughts and feelings, the better the staff can help you. If you are supporting someone: Bring Key Information: Have a list of their medications, allergies, diagnoses, and their doctor/therapist's contact information. Provide Context: You can help the clinical team by calmly sharing what you have witnessed (changes in behavior, specific statements, etc.). Pack Comforts: A comfortable change of clothes (without drawstrings or belts), a familiar snack, or a comforting item can be helpful if they are admitted. Take Care of Yourself: Supporting someone in crisis is draining. Ensure you also have support. Remember: You are taking a brave and responsible step toward safety and healing. The hospital's goal is to provide a safe environment for stabilization. Walk in Crisis Centers Idaho's Walk-In Crisis Centers: A Better Alternative to the ER for Many Crises For a mental health or substance use crisis that is urgent but not a life-threatening medical emergency, these specialized centers provide a calming, peer-supported environment. They are free to use and open to anyone. Their goal is to help you de-escalate and stabilize, then connect you with the right resources for ongoing care. A crisis center offers this resource to anyone in need for a 24 period of time, if additional or longer term help is needed they can aid you with a referral to an acute care center. In a life-threatening emergency, always call 911 or go to the nearest hospital ER. Idaho Statewide & Regional Centers: Pathways Community Crisis Center of Southwest Idaho Open 24/7 Address: 1720 West State Street, Boise, ID Call: (208) 429-1687 Serves: Ada, Adams, Boise, Canyon, Elmore, Gem, Owyhee, Payette, Valley, and Washington counties. , Behavioral Health Crisis Center of East Idaho Open 24/7 Address: 1575 South Boulevard, Idaho Falls, ID Call: (208) 528-8777 Serves: Butte, Clark, Custer, Fremont, Jefferson, Madison and Teton counties. Behavioral Health Crisis Center of Southeast Idaho Open 24/7 Address: 420 E. Center Street, Pocatello, ID Call: (208) 234-1888 Serves: Bannock, Bear Lake, Bingham, Caribou, Franklin, Oneida, and Power counties. Behavioral Health Crisis Center of South Central Idaho Open 24/7 Address: 570 Shoup Avenue West, Twin Falls, ID Call: (208) 735-7284 Serves: Camas, Cassia, Gooding, Jerome, Lincoln, Minidoka, and Twin Falls counties. North Idaho Crisis Center Open 24/7 Address: 52733 Government Way, Coeur d'Alene, ID Call: (208) 819-8707 Serves: Kootenai, Benewah, Bonner, Boundary, and Shoshone counties. Behavioral Health Crisis Center of North Central Idaho This center is operated through the inpatient unit at St. Joseph Regional Medical Center Open 24/7 Address: 415 6th Street, Lewiston, ID Call: (208) 799-5433 Serves: Clearwater, Idaho, Latah, Lewis, and Nez Perce counties. A Guide to Walk-In Crisis Centers: What to Expect Walk-in crisis centers offer a calm, non-hospital setting for anyone experiencing a mental health or substance use crisis. They are a vital alternative to the ER. The General Process Arrival & Welcome: You will be greeted by a trained peer specialist or staff member who will listen to your immediate concerns in a private space. Initial Assessment: They will talk with you to understand the crisis and your needs, focusing on your safety and stabilization. Collaborative Safety Planning: Together, you'll create a plan to help you stay safe. This may include coping strategies and identifying support people. Connection to Resources: The center will connect you with follow-up care, such as referrals for therapy, support groups, or other community services. Next Steps: You may stay for a few hours to rest and de-escalate, or you may leave with a solid plan and resources in hand. The goal is stabilization, not long-term stay. Helpful Tips for a Smoother Experience: If you are going for yourself: You Don't Need an Appointment: Just walk in. You do not need a referral. It's a Safe Space: Be as open as you can about what you're feeling. The staff are there to listen without judgment. Ask Questions: You have a right to understand the process. Ask about confidentiality and what resources they can provide. If you are supporting someone: Your Role is to support: Your calm presence is powerful. Let the person know they are not alone and that this is a safe place. Provide Information: You can help the staff by gently sharing your observations (e.g., "They haven't been sleeping," or "They expressed feelings of hopelessness"). Pack Comforts: Bring a phone charger, a comfortable jacket, or a water bottle. The process can take a few hours. Remember: Seeking help is a sign of strength. These centers are designed specifically for moments of crisis to provide immediate, compassionate support. Acute Inpatient Care Centers: Acute inpatient care is for individuals in a severe mental health crisis who need 24/7 medical and psychiatric supervision in a secure facility to achieve stability. Admission is based on " medical necessity," which typically means a person must pose a demonstrable danger to themself or others, or be gravely disabled (unable to provide for basic needs like food, safety, or shelter) due to a mental health condition. This determination must be made by a licensed professional. In a life-threatening emergency, always call 911 or go to the nearest hospital ER. Idaho Acute Care Centers Southwest Idaho ( Treasure Valley ): Intermountain Hospital Supports substance abuse rehabilitation, and mental health treatment ( Including a specialized treatment program for youth ages 12 - 17. ) Open 24/7 Address: 303 N Allumbaugh St, Boise, ID Call: (800) 321-5984 Cottonwood Creek Behavioral Hospital Assists with mental health crisis treatment ( Including a specialized treatment program for youth ages 12 - 17. ) Open 24/7 Address: 2131 S Bonito Way, Meridian, ID Call: (208) 202-4700 Getting Admitted to Acute Inpatient Care for a Mental Health Crisis: Quick Guide The Process of Getting Admitted: Crisis Assessment: The process starts with a crisis evaluation. This happens in a Hospital Emergency Room (ER), at a Crisis Center, or via a mobile crisis team (often accessed by calling 988 ). Professional Determination: A professional (doctor, psychiatrist) assesses if the person meets the inpatient criteria. You cannot directly admit yourself or someone else; a clinical evaluation is mandatory. Bed Search & Placement: If approved for inpatient care, the crisis team will contact facilities to find an available bed. This can take time, and the person may wait in the ER until a bed is found. Transport & Admission: Once a bed is secured, the person is transported to the inpatient facility for treatment. Essential Tips for Helping Someone: Go to the ER: If it's an immediate crisis, take the person to the nearest hospital ER. It is the main gateway to this level of care. Advocate Clearly: Calmly and clearly explain to the ER staff why you believe the person is a danger (e.g., state specific threats, suicide attempts, reckless behavior, or an inability to eat or care for themselves). Bring Information: Have a list of their current medications, diagnoses, treating doctors, and insurance information ready. Be Patient but Persistent: The process can be slow and stressful. Your calm presence and advocacy can make a critical difference. Remember: The goal of inpatient care is short-term stabilization and safety, creating a bridge to longer-term outpatient support. Domestic Violence Resources These resources are here for everyone. You are not alone . Whatever you're facing, reaching out is a sign of strength. A compassionate, trained person is ready to listen and help. In a life-threatening emergency, always call 911 or go to the nearest hospital ER. National Domestic Violence Helplines: The National Domestic Violence Hotline Open 24/7 Call: 1 (800) 799-SAFE Text "START" to 88788 Chat Available at: www.hotline.org National Sexual Assault Hotline ( RAINN ) Open 24/7 Call: 1 (800) 656-HOPE Chat Available at: hotline.rainn.org Idaho Domestic Violence Assistants: Ada County Sheriff's Office ( Victim-Witness Unit ) Call: (208) 577-3721 Boise City Police ( Victim-Witness Unit ) Call: (208) 570-6220 Meridian City Police ( Victim-Witness Unit ) Call: (208) 888-6678 Ada County Jail VINE System Call: 1 (866) 984-6343 StrongHearts Native Helpline Open: Daily, 7 AM - 10 PM CT. Call: 1 (844) 7NATIVE Chat Available at: strongheartshelpline.org Love is Respect ( Specifically for Youth & Dating Abuse ) Open 24/7 Call: 1 (866) 331-9474 Text "LOVEIS" to 22522 Chat Available at: www.loveisrespect.org Ada County Welfare Call: (208) 287-7960 Domestic Violence Legal Advice Line Call: 1 (877) 500-2980 Ada County Victim Service Center: Call: (208) 577-4400 Idaho Council on Domestic Violence Call: (208) 332-1540 Idaho Domestic Violence Helplines: Northern Idaho: Coeur d'Alene: Women's Center Open 24/7 Call: (208) 664-9303 Also Provides emergency shelter, crisis services & advocacy. Lewiston: Family Justice Center Open 24/7 Call: (208) 799-4175 Also Provides: emergency shelter & comprehensive support services. Sandpoint: Bonner County Crisis Center Open 24/7 Call: (208) 265-5016 McCall: The Advocates Open 24/7 Call: (208) 634-4306 Eastern Idaho: Idaho Falls: Domestic Violence and Sexual Assault Center Open 24/7 Call: (208) 529-4352 Also Provides: emergency shelter, advocacy & support groups. Pocatello: Family Services Alliance Open 24/7 Call: (208) 232-0742 Also Provides: Emergency safe shelter and outreach services. Rexburg: The Family Crisis Center Open 24/7 Call: (208) 356-0065 Southwest Idaho: Boise: Women's and Children's Alliance Open 24/7 Call: (208) 343-7025 Also Provides: emergency shelter, counseling, legal advocacy & transitional housing. Caldwell/Nampa: Advocates Against Family Violence Open 24/7 Call: (208) 459-4779 Also Provides: emergency safe house, case management, and support services. Twin Falls: Magic Valley Crisis Center Open 24/7 Call: (208) 734-7273 Also Provides: emergency shelter, food, clothing & counseling. Hailey: The Advocates Open 24/7 Call: (208) 788-4191 What to Expect When You Call a Shelter Hotline Safety Assessment: The advocate will ask about your immediate safety and the presence of any children or pets. Intake Questions: They will ask basic questions to understand your situation and needs (e.g., is the abuser aware you are leaving?). Availability Check: They will check for available space in their confidential safe house. Safe Arrival Plan: If a bed is available, they will give you confidential instructions on how to get to the shelter safely. Alternative Options: If their shelter is full, they will help you find another safe place or refer you to a different program. Please remember: Shelters prioritize safety and confidentiality above all else. The process is designed to protect you and other residents. Abuse & Assault Resources To anyone feeling afraid or alone: Your voice deserves to be heard. Reaching out is an act of courage, not weakness. You will be met with belief and support, not judgment. Please take the brave step of connecting with a resource today; you deserve safety and peace. In a life-threatening emergency, always call 911 or go to the nearest hospital ER. National Abuse and Assault Helplines: The National Domestic Violence Hotline Open 24/7 Call: 1 (800) 799-SAFE Text "START" to 88788 Chat Available at: www.hotline.org National Sexual Assault Hotline ( RAINN ) Open 24/7 Call: 1 (800) 656-HOPE Chat Available at: hotline.rainn.org The National Child Abuse Hotline Open 24/7 Call: 1 (800) 4-A-CHILD National Center for Missing and Exploited Children ( NCMEC ) Open 24/7 Call: 1 (800) THE-LOST Cybertipline: report.cybertip.org Crisis Text Line ( For any crisis, including assault and abuse Open 24/7 Text "HOME" to 741-741 StrongHearts Native Helpline Open: Daily, 7 AM - 10 PM CT. Call: 1 (844) 7NATIVE Chat Available at: strongheartshelpline.org The Trevor Project ( for LGBTQIA+ Youth under 25 ) Open 24/7 Call: 1 (866) 488-7386 Text "START" to 678-678 Chat Available at: thetrevorproject.org/get-help LGBT National Help Center Hours may vary Adut hotline: 1 (888) 843-4564 Youth talkline: 1 (800) 246-7743 Chat Available at: www.lgbthotline.org Elder Abuse Hotline Open 24/7 Call: 1 (855) 500-ELDER Idaho Abuse & Assault Helplines: Statewide & Primary Hotlines: Idaho Coalition Against Sexual & Domestic Violence Open 24/7 Call: 1 (800) 669-3176 www.idvsa.org Idaho CareLine ( 211 ) Open 24/7 Call: 211 or (800) 926-2588 idahocareline.org Idaho Child Protection Services ( CPS ) Open 24/7 Call: 1 (855) 552-5437 Idaho Council on Developmental Disabilities ( Abuse, Neglect & Exploitation ) Open: Mon - Fri, 8 AM - 5 PM Call: (208) 334-2178 Northern Idaho: Coeur d'Alene: Women's Center Open 24/7 Call: (208) 664-9303 Also Provides emergency shelter, crisis services & advocacy. Lewiston: Family Justice Center Open 24/7 Call: (208) 799-4175 Also Provides: emergency shelter & comprehensive support services. Sandpoint: Bonner County Crisis Center Open 24/7 Call: (208) 265-5016 McCall: The Advocates Open 24/7 Call: (208) 634-4306 Eastern Idaho: Idaho Falls: Domestic Violence and Sexual Assault Center Open 24/7 Call: (208) 529-4352 Also Provides: emergency shelter, advocacy & support groups. Pocatello: Family Services Alliance Open 24/7 Call: (208) 232-0742 Also Provides: Emergency safe shelter and outreach services. Rexburg: The Family Crisis Center Open 24/7 Call: (208) 356-0065 Southwest/Central Idaho Boise: Women's and Children's Alliance Open 24/7 Call: (208) 343-7025 Also Provides: emergency shelter, counseling, legal advocacy & transitional housing. Caldwell/Nampa: Advocates Against Family Violence Open 24/7 Call: (208) 459-4779 Also Provides: emergency safe house, case management, and support services. Twin Falls: Magic Valley Crisis Center Open 24/7 Call: (208) 734-7273 Also Provides: emergency shelter, food, clothing & counseling. Hailey: The Advocates Open 24/7 Call: (208) 788-4191 Understanding the Child Protective Services (CPS) Process Child Protective Services (CPS) is a system designed to ensure child safety and promote family preservation. A report is typically made to CPS when someone suspects a child is being abused or neglected. While CPS serves a vital role, it is important to understand its processes and limitations. National statistics provide context: a large-scale study by the Child Welfare League of America found that of 3.6 million reports , only (approx.) 702,000 were substantiated as maltreatment . In Idaho, available data from a recent period illustrates a similar pattern. Out of 23,131 reports received, about 9,300 were investigated. Of those investigations, roughly 80% were found to be unsubstantiated, meaning no evidence of abuse was confirmed. These figures highlight a significant challenge: false or unsubstantiated reporting . Such reports can overwhelm the system and, more importantly, can cause significant stress and trauma to the families involved . Making a CPS report is a serious decision. If you are unsure whether a situation constitutes abuse or neglect, it is crucial to educate yourself first. The resource below from the Mayo Clinic offers clear information on the signs, symptoms, and types of child abuse to help inform your decision. https://www.mayoclinic.org/diseases-conditions/child-abuse/symptoms-causes/syc-20370864 The General Process Intake & Screening: A call is made to a hotline. A screener decides if the report meets the legal criteria for abuse or neglect to warrant an investigation. Investigation/Assessment: A CPS caseworker is assigned. They will: Interview the child, parents, and other household members. Visit the home to assess safety and living conditions. Speak with collateral contacts (teachers, doctors, etc.). Finding & Decision: The caseworker determines if the child is safe and if the report is "founded" (substantiated) or "unfounded" (unsubstantiated). Case Paths: Case Closed: If the report is unfounded and the child is deemed safe, the case is typically closed. Services Provided: If there are risks but the child can remain safely at home, CPS may create a safety plan and voluntarily connect the family with services (counseling, parenting classes, etc.). Court Involvement: In severe cases where the child is in immediate danger, CPS may seek court involvement. This could lead to the child being temporarily placed with a relative or in foster care while the parents work on a mandated case plan. Potential Consequences & Realities: For the Family: The process can be stressful, intrusive, and frightening. Even an unfounded report can create family tension and fear. For the Child: The central aim is to protect the child from harm. In the best cases, this leads to a safer and more stable home. In more difficult cases, it can lead to the trauma of being separated from their family. Legal Outcomes: Consequences for parents can range from none (case closed) to mandatory services, or, in the most severe cases of confirmed abuse, criminal charges and termination of parental rights. Addiction Recovery Resources Reaching out for help with addiction is a profound act of strength. It is the first step on the path back to yourself. The person on the other end of the line is a trained, compassionate listener who understands this journey. They will meet you with support, not judgment. You do not have to have all the answers, and you do not have to face this alone. Whether you are struggling yourself or worried about someone you love, making that call or sending that text is a brave and powerful choice. Help is here, ready to listen and guide you toward hope and healing. In a life-threatening emergency, always call 911 or go to the nearest hospital ER. National Addiction Crisis Helplines: SAMHSA National Helpline Open 24/7 Call: 1 (800) 662-HELP TTY: 1 (800) 487-4889 www.findtreatment.org 988 Suicide & Crisis Lifeline Open 24/7 Call or Text: 988 Chat Available at: 988lifeline.org Crisis Text Line Open 24/7 Text "HOME" to 741-741 Partnership to End Addiction Open 24/7 Call: 1 (855) DRUGFREE drugfree.org Alcoholics Anonymous ( AA ) Open 24/7 Go to: aa.org ( Use the "Find A.A. Resources" tool to locate meetings and hotlines in your area ) Narcotics Anonymous ( NA ) Open 24/7 Go to: na.org ( Use the "Find a Meeting" function to locate local resources and helplines ) Idaho Addiction Crisis & Helplines: Idaho CareLine ( 211 ) Open 24/7 Call: 211 or (800) 926-2588 idahocareline.org Idaho Recovery Hotline Open 24/7 Call: 1 (800) 922-3406 Idaho Recovery Community Centers (Peer-Based Support): Northern Idaho: North Idaho Recovery Community Center Address: 21510 N. Main St, Rathdrum, ID Call: (208) 292-2337 Provides Serves the five northern counties with peer support, meetings, and community events. St Vincent De Paul North Idaho Recovery Community Center Address: 2002 W. Seltice Way, Post Falls, ID Call: (208) 262-4747 Provides: Part of St. Vincent de Paul, this center offers peer-led groups and recovery support services. Eastern Idaho: The Recovery Center Address: 693 S. John Adams Pkwy, Idaho Falls, ID Call: (208) 528-9099 Provides: emergency shelter, advocacy & support groups. Southwest/Central Idaho Recovery 4 Life Address: 3659 S.Plaza Way, Boise, ID Call: (208) 563-4949 Provides: multiple peer support meetings, family support, social activities, and recovery coaching. Recovery United Address: 1012 Main St, Caldwell, ID Call: (208) 409-2525 Provides: peer support, meetings, and resources for the Caldwell/Nampa community. Magic Valley Recovery Community Center Address: 530 2nd Ave North, Twin Falls, ID Call: (208) 420-4610 Provides: peer-led meetings, all-recovery meetings, and wellness activities. Meeting Directories for Addiction : 12- Step Programs (Worldwide Network) Alcoholics Anonymous ( AA ) Purpose: Recovery from alcoholism National Directory: aa.org/find-aa Idaho Directory: aa-idaho.org Narcotics Anonymous ( NA ) Purpose: Recovery from drug addiction National Directory: na.org/meetingsearch Idaho Directory: idahona.org Cocaine Anonymous ( CA ) Purpose: cocaine and all other mind-altering substances. Directory: ca.org/find-a-meeting Marijuana Anonymous ( MA ) Purpose: Recovery from drug addiction Directory: marijuana-anonymous.org/find-a-meeting Non-12 Step and Science-Based Programs SMART Recovery Purpose: Self-Managed Recovery Training, a science-based program that uses cognitive-behavioral techniques. Directory: smartrecovery.org/smart-recovery-toolbox/meetings/ LifeRing Secular Recovery Purpose: Secular, peer-based recovery focusing on building a "sober self." Directory: lifering.org/meetings Refuge Recovery Purpose: A mindfulness-based, Buddhist-inspired path to recovery from addiction. Directory: refugerecovery.org/meetings Programs for Family and Friends Al-Anon / Alateen Purpose: Support for friends and family members of someone with alcoholism National Directory: al-anon.org/find-a-meeting Idaho Directory: idaho-al-anon.org Nar-Anon Purpose: Support for friends and family members of someone with drug addiction. Directory: nar-anon.org/find-a-meeting SMART Recovery Family & Friends Purpose: Teaches science-based methods to help loved ones, while also managing their own well-being. Directory: smartrecovery.org/family-meetings Faith-Based Programs Celebrate Recovery Purpose: A Christ-centered, 12-step recovery program for any: "hurt, habit, or hang-up." Directory: www.celebraterecovery.com/crgroups Idaho Detox Centers: Southwest Idaho Intermountain Hospital of Boise Address: 303 N Allumbaugh St, Boise, ID Call: (208) 377-8400 A freestanding psychiatric hospital that provides medically supervised detoxification as part of its inpatient program Ascension Recovery Services Address: 1075 S Wells St, Meridian ID Call: (208) 900-2975 Offers a medically monitored detox program. Northern Idaho Kootenai Health - Behavioral Health Unity Address: 2003 Kootenai Health Way, Coeur d'Alene, ID Call: (208) 625-1000 The inpatient behavioral health unit at this hospital provides medically supervised detox Eastern Idaho Eastern Idaho Regional Medical Center Address: 3100 Channing Way, Idaho Falls, ID Call: (208) 529-6111 Their dedicated behavioral health center includes medically supervised detox services. Portneuf Medical Center Address: 777 Hospital Way, Pocatello, ID Call: (208) 239-1000 Provides inpatient detoxification services. Quick Guide: Detox Center Process & Tips Detox is a medically supervised process to safely manage acute withdrawal from substances. It is the first critical step toward recovery. The General Process Admission & Intake: You'll complete paperwork and provide information about your health, substance use, and insurance. Medical Assessment: A nurse or doctor will conduct a thorough evaluation to determine the level of care needed and create a personalized treatment plan. Stabilization: You will receive 24/7 medical monitoring. This may include medications to ease withdrawal symptoms, fluids, and vital sign checks. Transition Planning: The goal is stabilization, not long-term care. Staff will begin planning the next step, such as transferring you to an inpatient rehab or an outpatient program. Tips for the Person Going to Detox Be Honest: Your safety depends on the staff knowing the truth about what you've used, how much, and for how long. Pack Simply: Bring a comfortable change of clothes (no drawstrings or belts), a list of medications, and your ID/insurance card. Leave valuables at home. Focus on You: This is your time to rest and heal. Accept the help and follow the medical advice. Tips for Someone Helping Your Role is Support: Your calm presence is crucial. Help with the intake call, provide transportation, and offer reassurance. Provide Key Information: Be prepared to share what you know about their substance use and medical history with the staff (with their permission). Manage Expectations: Understand that detox is not a cure. Your loved one will need continued treatment afterward. Use this time to research the next steps, such as rehabilitation or outpatient programs. Remember: Seeking detox is a brave and life-saving decision. The environment is designed for safety and support, not judgment. Homelessness Resources You are not alone. This situation is not your worth. Asking for help is a brave step forward, not a sign of failure. It's okay to be scared and tired . Just focus on the next right thing: a safe night, a warm meal, one kind conversation. This is a chapter, not your whole story. There are hands ready to help you carry this. Take a breath. Take the step. You matter. In a life-threatening emergency, always call 911 or go to the nearest hospital ER. Immediate Shelter & Safety National 24/7 Hotline: Dial 2-1-1 Operators can find real-time shelter bed availability, emergency warming/cooling centers, and after-hours intake. National Runaway Safeline: Call: 1 (800) RUNAWAY For youth and teens, they can arrange safe shelter and transportation. Local Emergency Shelters & Warming/Cooling Centers: You can call 2-1-1 or your city's Non-Emergency Line; they often have a list of these centers. Idaho Non-Emergency Lines Ada County/Boise: Call: (208) 377-6790 Meridian: Call: (208) 887-3000 Canyon County: Call: (208) 454-7531 Nampa: Call: (208) 465-2257 Caldwell: Call: (208) 454-7531 Kootenai: Call: (208) 446-1300 Coeur d'Alene: Call: (208) 769-2320 Post Falls: Call: (208) 773-3517 Idaho Falls/Bonneville County: Call: (208) 529-1200 Bannock County: Call: (208) 236-7111 Pocatello: Call: (208) 234-6100 Twin Falls County: Call: (208) 735-1911 Twin Falls: Call: (208) 735-4357 Latah County: Call: (208) 882-2216 Moscow: Call: (208) 882-2677 Blaine County: Call: (208) 788-5555 Hailey: Call: (208) 788-3631 Ketchum: Call: (208) 726-7819 Jerome County: Call: (208) 324-1911 Jerome: Call: (208) 324-3000 Madison County: Call: (208) 356-5426 Rexburg: Call: (208) 359-3000 Nez Perce County: Call: (208) 799-3131 Lewiston: Call: (208) 746-0171 Public Libraries https://libraries.idaho.gov/idaho-library-directory/ This is a directory that lists all the libraries in Idaho. Salvation Army Shelters & Food Pantries The Salvation Army National Hotline: Call: 1 (800) SAL-ARMY Boise: ( For Families ) Address: 4308 W State St, Boise, ID Call: (208) 467-6586 Nampa: ( For Families ) Address: 403 12th Ave S. Nampa, ID Call: (208) 467-6586 Caldwell: Address: 3215 S. Montana Ave, Caldwell, ID Call: (208) 459-2249 Twin Falls: Address: 136 2nd Ave W, Twin Falls, ID Call: (208) 733-5052 Pocatello: ( Emergency Shelter ) Address: 400 N 4th Ave, Pocatello, ID Call: (208) 232-5318 Idaho Falls: Address: 16th st & Lomax St, Idaho Falls ID Call: (208) 522-7200 Lewiston: Address: 2105 8th Ave, Lewiston, ID Call: (208) 746-9655 Coeur d'Alene: ( Primarily a Community Center Not a Shelter ) Address: 1765 W Golf Course Rd, Coeur d'Alene, ID Call: (208) 667-1861 YMCA Community Centers Boise: Address: 1050 W State St, Boise, ID Call: (208) 344-5501 Boise: Address: 5959 N Discovery Way, Boise, ID Call: (208) 377-9622 Caldwell: Address: 3715 E South Boulevard, Caldwell, ID Call: (208) 454-9622 Eagle: Address: 1095 E Plaza Dr, Eagle, ID Call: (208) 809-6639 Meridian: Address: 5155 S Hillsdale Ave, Meridian ID Call: (208) 895-9622 Nampa: Address: 131 Constitution Way, Nampa, ID Call: (208) 468-5858 Coeur d'Alene: Address: 1180 Lakeside Ave, Coeur d'Alene, ID Call: (208) 667-3538 Post Falls: Address: 1750 E Poleline Ave, Post Falls ID Call: (208) 457-9522 Idaho Falls: Address: 1296 S Memorial Dr, Idaho Falls, ID Call: (208) 522-9622 Twin Falls: Address: 1751 Elizabeth Blvd, Twin Falls, ID Call: (208) 410-9622 If your town is missing from this list, you can also use the YMCA Locator: www.ymca.org/find-your-y City of Refuge: ( Shelter & Day Center ) Address: 657 E St, Idaho Falls, ID Call: (208) 552-0700 Sawtooth House: ( Seasonal Shelter ) Address: 102 2nd Ave W, Twin Falls, ID Call: (208) 733-7674 St. Vincent de Paul North Idaho: ( Shelter ) Address: 201 E Harrison Ave, Coeur d'Alene, ID Call: (208) 765-8482 Valley Community Center: ( Resource Center ) Address: 1220 Burrell Ave, Lewiston ID Call: (208) 798-4092 Homeless Shelters and Day Centers Interfaith Sanctuary Housing Services: ( Shelter & Day Center ) Address: 1620 W River St, Boise, ID Call: (208) 343-2636 Boise Rescue Mission: ( River of Life - Shelter ) Address: 575 S 13th St, Boise, ID Call: (208) 343-1180 Boise Rescue Mission: ( City Light - Shelter ) Address: 1404 W Jefferson St, Boise, ID Call: (208) 368-9906 Corpus Christi House: ( Day Center ) Address: 525 Americana Blvd, Boise, ID Call: (208) 345-5420 The Aid For Friends Hotel: ( Shelter & Day Center ) Address: 444 S 4th Ave, Pocatello, ID Call: (208) 232-0178 Other Crisis Food Assistance & Food Pantries Statewide & National Food Assistance Idaho Food Bank: Call: (208) 336-9643 idahofoodbank.org/find-food/ Feeding America Food Locator: feedingamerica.org/find-your-local-foodbank Supplemental Nutrition Assistance Program ( SNAP ) Call : 1 (877) 456-1233 healthandwelfare.idaho.gov Idaho Food Assistance Idaho Foodbank Warehouse: Address: 3562 S TK Ave, Boise, ID Call : (208) 336-9643 The Community Action Partnership: ( CAP ) Call : (208) 664-8757 Quick Guide: Going to a Homeless Shelter Phase 1: Before You Go (Preparation) Find a Shelter & Call Ahead: Use resources like 211 to find shelters with available beds. CRUCIAL: Always call first. Ask: "Do you have beds available tonight?" "What are your intake hours?" (Many only do intake in the afternoon/early evening). "Are there any eligibility requirements? (e.g., sober, ID, families only)" "What is the address and check-in process?" What to Bring (If Possible): Identification: Driver's license, state ID, passport. (Some shelters can help you without one, but it's preferred). Important Documents: Social Security card, birth certificates, insurance cards. Medications: In their original bottles. Essential Items: A change of clothes, warm jacket, sturdy shoes. Comfort Items: A book, journal, or small personal hygiene items. What to Expect to Leave Behind: Large Items: Suitcases, large bags, shopping carts. Most shelters have limited storage. Restricted Items: Alcohol, illegal drugs, weapons, and sometimes even over-the-counter medications will be confiscated and may lead to being banned. Pets: Most shelters do not allow pets, except for certified service animals. Phase 2: The Intake Process (What to Expect Upon Arrival) This can feel invasive, but it's for the safety and organization of the shelter. Check-In: You'll likely sign in with your name and time of arrival. Bag Search: A staff member will search your belongings for prohibited items. This is a standard safety procedure. Intake Interview: You'll meet with a staff member or case manager to discuss: Your basic information (name, DOB, etc.). The reason for your homelessness. Any immediate needs (medical, mental health, etc.). Your goals (getting housing, a job, etc.). Rules Orientation: You will be given a clear list of rules. Listen carefully. Rules often cover: Curfew: When you must be in and cannot leave. Chores: You may be assigned a simple task like sweeping. Respect: No violence, threats, theft, or harassment. Sobriety: Most are drug and alcohol-free. Lights Out: When quiet hours begin. Smoking: Designated areas or not allowed at all. Phase 3: Life Inside the Shelter Sleeping Arrangements: Dorm-style rooms with bunk beds are common. There may be separate areas for men, women, and families. Privacy is very limited. Meals: Most provide dinner and breakfast. Some have lunch or bagged lunches. Meal times are strict. Hygiene: Access to showers, toilets, and sometimes laundry facilities. There may be limited time slots. Security: Shelters have staff and often security measures to ensure safety, but it's still a communal living situation. Keep valuables on you or ask about secure storage. Case Management: This is the most valuable part. Case managers can help you create a plan to find housing, apply for benefits (SNAP, Medicaid), and get a job. Engage with them if you can. Quick Guide: Assisting Someone Going to a Shelter If you are helping a friend, family member, or someone you've met, your role is to be a supportive advocate. 1. Help with the "Legwork”: Make the calls to 211 or individual shelters to find availability. Look up bus routes or offer a ride if you are able and it's safe. Help them gather the important documents listed above. 2. Set Realistic Expectations: Gently explain the process (bag searches, rules, lack of privacy) so they are mentally prepared. This can prevent them from feeling disrespected and leaving. Emphasize that the goal is temporary safety and a stepping stone to stability. 3. Provide Practical Support: A pre-paid phone card is invaluable. A backpack with snacks, a water bottle, socks, and travel-sized toiletries. Moral support by accompanying them to the intake, if the shelter allows it and the person wants you there. 4. Maintain Boundaries and Safety: You cannot force someone to go to a shelter. The decision must be theirs. Do not put yourself in an unsafe situation. Offer help within your own personal boundaries. 5. Follow Up: Check in on them if you can. The first few nights are the hardest. Knowing someone cares can make a huge difference. Key Takeaways for Everyone: It's Okay to Be Nervous: Everyone is. Shelter staff are used to it. Follow the Rules: This is the key to maintaining your spot and a peaceful environment. Use the Resources: The real goal is to get back on your feet. Engage with case managers. It's Temporary: Shelter life is challenging, but it is a temporary safe harbor designed to help you move forward. Thank you for using this guide, whether for yourself or to help another person. Taking this step is an act of courage and strength.

T.O.T.E.M.H. LLC is a small minority owned agency, built to change the standards of mental health care, for all! Providing: Counseling, Case Management, CBRS, Peer & Family Support. Welcome to T.O.T.E.M.H. A pioneering mental health agency dedicated to exceptional care. We offer wellness, a safe space, and a supportive community that understands you. Standing up for the underrepresented, creating a safe and consistent space for all, and teaching others to embrace mental health. Who Are We? What Do We Do? What Do We Provide? Why Would You Need Services? About Us Meet the Team Our Mission Services Our Business Plan Resource Directory Employee Application Service Request Form Contact Us T.O.T.E.M.H. Learning Center

Meet the TOTEMH Team! From our Owner, Leads & HR to Our Providers: ( Counselors, Case Managers, CBRS, Peer & Family Support ) Meet The Team! Admins Counselors Case Management CBRS Peer Support Administration LGBTQIA+, Proudly Mixed, Artist Kamiel Dove Owner & Admin - Chief of Disasters My name is Kamiel, owner of TOTEMH LLC. Since 2022, I have supported youth and young adults through respite care, peer support, and administration, assisting many families and celebrating numerous client successes. I founded TOTEMH to build a team of competent providers dedicated to helping those in need. My mission is to set a new standard for care by leading with example. I am committed to creating a safe and supportive environment for both clients and providers—an agency where professionals build lifelong careers and form irreplaceable bonds with those they serve. Client Rating: 5/5 Review Coming Soon - Client one Review Coming Soon - Client Two Kamiel's talents as a provider and a natural-born leader have led to remarkable achievements both in her career and throughout her life. - Totemh Staff The Knowledge Navigator of the Learning Center Misty is a wonderful provider and leader, making great progress in the field and with her community. - Totemh LLC Misty Dove BS Client Rating: 5/5 My name is Misty. Since 2020, I have provided care coordination and peer support in the Treasure Valley, guided by lived experience, integrity, and a deep commitment to being a pillar of support. I believe in throwing a lifeline - not judgment - to those in need. To expand this impact, my passion is now empowering fellow providers. By equipping them with knowledge and ethical tools, we can ensure more people receive the compassionate, accurate, and honorable support they deserve. Proudly Mixed Native, Ally, Mother of Nerospicy Review Coming Soon - Client one Review Coming Soon - Client Two First Last Clinical Supervisor - Our Savior Degree Client Rating: 5/5 Bio Association Review Coming Soon - Client one Review Coming Soon - Client Two Review Coming Soon - Company Counselors First Last Counselor - The Dumbledore of Calm Degree Client Rating: 5/5 Bio Association Review Coming Soon - Client one Review Coming Soon - Client Two Review Coming Soon - Company Case Management First Last Case Manager - Chaos Chordinator Degree Client Rating: 5/5 Bio Association Review Coming Soon - Client one Review Coming Soon - Client Two Review Coming Soon - Company CBRS First Last CBRS - The Progress Patrol Degree Client Rating: 5/5 Bio Association Review Coming Soon - Client one Review Coming Soon - Client Two Review Coming Soon - Company Peer & Family Support First Last Peer Support - Smile Gaurd Degree Client Rating: 5/5 Bio Association Review Coming Soon - Client one Review Coming Soon - Client Two Review Coming Soon - Company

Are you interested in our services? Or maybe joining our team, but have a few questions first? Feel free to contact any of the following for assistance! We are more than happy to help! Contact Us Contact Us Our Operating Hours are 10 am-6 pm MT. Office: We welcome you to reach out to our office, whether you have questions about our services, are interested in career opportunities, or are seeking support for yourself or a loved one. Our office staff is dedicated to helping you find the answers you need. Address: We do not have a physical office right now. As we grow, we plan to open many offices in the future! Call: (208) 279-8855 Email: info@totemh.org or Admins@totemh.org Kamiel Dove, Owner/Administration: They're always happy to hear from you! Whether you're a client with a question for our leadership team, a passionate professional interested in joining our mission, or someone looking to explore investment opportunities, your outreach is welcome. For any of these needs, please don't hesitate to send us an email. We're here to listen, assist, and collaborate! Email: Kamiel@totemh.org Misty Dove, The Knowledge Navigator of the Learning Center: For all questions about certifications, trainings, how to provide services, or if you're simply interested in taking a class! Your main point of contact is our incredible Learning Center Lead! As the architect of our programs and the host of our classes, they have all the answers you need to get started and succeed. Call or Text: (208) 497-2151 Email: Misty@totemh.org

At T.O.T.E.M.H. LLC, our mission is to pioneer a new standard in mental health by providing exceptional, personalized care. We are dedicated to serving all, with a specialized focus on underrepresented and underserved communities. We create a safe, supportive, and judgment-free space where every person is understood, valued, and empowered in their wellness journey. Our Business Plan

Our resource directory is a large-scale always always-growing resource hub for the public (regular folks, clients, & providers). Within the directory are various crisis resources, trusted agencies and services, as well as many financial resources and aids for all. Resource Directory Search... Search All the resources listed below are centralized in Idaho or are national resources. As T.O.T.E.M.H. continues to grow, this Directory will also expand and be regularly updated. Emergency & Crisis Crisis and Emergency Helplines Emergency Room Acute in Patient Care Crisis Centers Domestic Violence Resources Abuse and Sexual Abuse Resources Addiction Recovery Homelessness Resources Basic Living Resources Food Resources Clothing Resources Utility Assistance Other Resources Outside Providers Trusted Agency's and Providers DD Services OT & Speech Therapy Behavioral Interventionists PHP's & IOP Programs Short Term Residential Facilities Long Term Residential Facilities Provider Resource Tab Reporting Resources Our Employee Handbook Our Employee Policies Billing Roles and Requirements Our H.I.P.A.A. Agreement Our Training Guide Certifications & Resources CEU Resources Housing Resources Financial Assistance Accommodations Info School Resources In School Providers Accommodations Info Alternative Schooling Community Page Community Centers Activities & Events T.O.T.E.M.H. LLC Learning Center Welcome to TOTEMH Learning Center. We empower providers with accurate and comprehensive knowledge, enabling them to serve their clients effectively. When providers are informed, entire communities thrive. Classes: Peer Support Family Support

Are you, a loved one, a client, or someone you know struggling with finances? Our resource directory provides a list of various companies and programs that help the underprivileged with food, clothing, and utility assistance. Basic Living Resources Food Resources Clothing Resources Financial Utility Aid Food Resources Federal Food Assistance Programs SNAP Supplemental Nutrition Assistance Program WIC Special Supplemental Nutritional Program for Women & Children NSLP National School Lunch Program SBP Summer Breakfast Program SFSP Summer Food Program CSFP Commodity Supplemental Food Program TEFAP The Emergency Food Assistance Program SFMNP Senior Farmers' Market Nutritional Program FDPIR Food Distrabution Program on Indian Reservations Idaho Food Resources SNAP ( Supplemental Nutrition Assistance Program ) Formally Known as: Food Stamps What is it?: This is the largest federal food assistance program. It provides eligible low-income individuals and families with an electronic benefits transfer (EBT) card to purchase food at authorized retail stores, farmers' markets, and online. For: Low-income individuals and families. Use the Official USDA SNAP Directory to find the direct link for your state's online application portal, phone number, and address for your local SNAP office. www.fns.usda.gov/snap/state-directory Call: 1 (866) 3-HUNGRY Brief Guide to Applying for SNAP The application process for SNAP is managed at the state level, so the exact steps can vary slightly, but the general process is the same everywhere. Check Your Eligibility Before you apply, you can use the SNAP Eligibility Pre-screening Tool to see if you might qualify. This is not an application, but it gives you a good idea: www.snap-step1.usda.gov/fns/ Gather Necessary Documents You will need to provide information and documents to verify your situation. Common requirements include: Proof of Identity: Driver's license, state ID, passport. Proof of Citizenship/Immigration Status: Birth certificate, passport, green card. Proof of Income: Pay stubs, a letter from your employer, or current tax returns. Proof of Residence: A lease agreement, utility bill, or mortgage statement. Social Security Numbers: For all household members applying for benefits. Proof of Expenses: Rent/mortgage receipts, utility bills, child care costs, and medical bills (if you are 60+ or disabled). Submit an Application You must apply in the state where you live. There are several ways to do this: Online (Recommended): The fastest and most common way. You will apply through your state's dedicated benefits portal. In Person: You can visit your local Department of Social Services or Public Assistance office to get a paper application and receive help. By Mail/Fax: You can request a paper application be mailed to you, fill it out, and return it by mail or fax. Complete an Interview After you submit your application, your state agency will schedule a phone or in-person interview. This is a mandatory step. The caseworker will review the information on your application and ask clarifying questions. Be prepared to discuss your financial situation. Receive a Decision You will receive a notice in the mail informing you if you are approved and the amount of benefits you will receive. By law, most applications must be processed within 30 days . If you have very little income and need help immediately, you may be eligible for "expedited benefits" within 7 days. WIC ( Special Supplemental Nutritional Program for Women, Infants, and Children ) What is it?: Provides federal grants to states for supplemental foods, healthcare referrals, and nutrition education for low-income pregnant, breastfeeding, and non-breastfeeding postpartum women, and to infants and children up to age five who are at nutritional risk. For: Low-income pregnant, postpartum, and breastfeeding women, infants, and children under the age of 5. Use the USDA WIC Clinic Locator to find your local clinic, phone number, and address. wic.fns.usda.gov/wic-clinic-locator Call: National WIC Association ( NWA ) Hotline 1 (844) 4USA-WIC Text "WIC" to 96859 Brief Guide to Applying for WIC (Women, Infants, and Children) The WIC application process is managed at the state or local agency level, often through clinics in your community. The general steps are consistent across the country. Check Your Eligibility To qualify for WIC, you must meet four main criteria: Categorical: You must be one of the following: A pregnant woman. A breastfeeding woman (up to the infant's 1st birthday). A postpartum (after pregnancy) non-breastfeeding woman (up to 6 months). An infant or child up to their 5th birthday. Residential: You must live in the state where you apply. Income: Your household income must be at or below the WIC guidelines, which are typically 185% of the Federal Poverty Level. Many states also allow automatic income eligibility if you or your family members participate in other programs like SNAP, Medicaid, or TANF. Nutritional Risk: You must be determined to be at "nutritional risk" by a health professional at the WIC clinic. This is a simple screening done during your appointment. Schedule an Appointment You cannot apply online from start to finish. You must contact a local WIC agency to schedule your first appointment. This first appointment is often in-person , though some parts may be done by phone or video. Attend Your Appointment and Bring Required Documents At your appointment, a WIC staff member (like a nutritionist) will check your documents, assess your nutritional risk, and provide nutrition education. Bring the following for each person applying: Proof of Identity: For yourself and your child(ren). Examples: Driver's license, birth certificate, passport, hospital crib card (for a new baby). Proof of Residence: A document showing your current address. Examples: Utility bill, lease agreement, or driver's license with your current address. Proof of Income: Recent pay stubs, a letter from your employer, or a tax return. If you are enrolled in SNAP, Medicaid, or TANF, bring your approval letter or benefit card as proof. Receive Benefits and Learn How to Use Them If you are approved, you will receive: Food Benefits (EBT Card): An electronic benefits card (like a debit card) loaded each month with specific amounts for nutritious WIC-approved foods (like milk, eggs, cereal, whole grains, fruits, vegetables, and baby food). Nutrition Education: Ongoing support and classes. Breastfeeding Support & Referrals: Help from lactation consultants and referrals to other health and social services. NSLP ( National School Lunch Program ) What is it?: Provides nutritionally balanced, low-cost or free lunches to children each school day. The program also supports the operation of non-profit breakfast, lunch, and after-school snack programs in schools and residential child care institutions. For: School-aged children To apply, you can call your child's school directly or check your School District's website. You can use the USDA's NCES School District Directory nces.ed.gov/ccd/districtsearch/ USDA Food and Nutrition Service ( for general information ) Call: 1 (866) 632-9992 www.fns.usda.gov/nslp Brief Guide to Applying for the National School Lunch Program (NSLP) The application process for free and reduced-price school meals is highly decentralized. It is managed by each individual school district, and sometimes by each school. There is no single national application. Understand How Eligibility is Determined There are two main paths to eligibility: Direct Certification: Some children are automatically eligible and do not need to fill out an application. Families are directly certified if they participate in other means-tested programs, like: SNAP (Food Stamps) TANF (Temporary Assistance for Needy Families) FDPIR (Food Distribution Program on Indian Reservations) Medicaid (in many states) If a child is identified as homeless, migrant, runaway, or in foster care. Your school district will notify you if your child has been directly certified. Household Application: If your child is not directly certified, you must submit an application to your school district. Eligibility is based on your household income and size, using federal income guidelines. Get the Application Applications are typically distributed in one of three ways: Directly from the School: The most common method. You will receive an application packet from your child's school at the beginning of the school year, often included in a "back-to-school" packet. You can also get one from the school office, cafeteria, or school counselor at any time. Online via the School District Portal: Many school districts now offer online applications through their website or a dedicated parent portal (like Infinite Campus, PowerSchool, etc.). This is often the fastest way to apply. By Request: You can always call your child's school or the district's food service department and request that an application be mailed to you. Fill Out the Application The form is usually one or two pages long. You will need to provide: Names of all household members . Income for all household members (amount, frequency, and source). The last four digits of the Social Security Number of the adult who signs the form. Signature of an adult household member. You only need to submit one application per household, even if you have multiple children in the same school district. Submit the Application Return the completed form to your child's school, the district office, or submit it through the online portal. Do not return it to the USDA or the state—it must go to your local school authority. Receive a Decision The school district will process your application and send you a written notice of your child's eligibility. This must be done within 10 operating days of receiving your application. SBP ( School Breakfast Program ) What is it? Operates similarly to the NSLP, providing cash assistance to schools to serve free, reduced-price, or full-price breakfasts to students. For: School-aged Children Brief Guide to Applying for the School Breakfast Program (SBP) The application process for the School Breakfast Program (SBP) is identical to the process for the National School Lunch Program (NSLP). Families submit a single application that determines eligibility for both free and reduced-price breakfast and lunch. SFSP ( Summer Food Program ) What is it?: Provides free, nutritious meals and snacks to children during the summer months when school is not in session. Meals are typically served at central sites like schools, parks, and community centers. For: Children & teens 18 years and younger in low-income areas. There is no application! All you have to do is call the following numbers, or use the online map tools, go to the site, and get your meal! USDA National Hunger Hotline: Call: 1 (866) 3-HUNGRY Spanish Line: 1 (877) 8-HAMBRE Text " FOOD" or " COMIDA" to 304-304 Call: 2-1-1 USDA Summer Meals Site Finder www.fns.usda.gov/meals4kids No Kid Hungry Summer Meals Site Finder www.nokidhungry.org/find-free-meals Brief Guide to SFSP for Parents & Caregivers What is SFSP? The Summer Food Service Program (SFSP) provides free, nutritious meals and snacks to children and teens 18 years and younger during the summer months when school is out. The goal is to ensure children continue to receive healthy food when they lose access to school meals. How to Get Meals: Find a Site: Locate an approved SFSP meal site in your community. These are often at schools, parks, libraries, community centers, churches, and camps. Show Up: Go to the site during its published serving times. Get a Meal: Any child 18 or under can receive a free meal at no cost and without any registration, application, or proof of income. Some sites may ask for a child's name or age for reporting purposes, but it is not required to receive a meal. There are no eligibility requirements for the children themselves. The program is open to all children. CSFP ( Commodity Supplemental Food Program ) What is it?: Works to improve the health of low-income elderly persons at least 60 years of age by supplementing their diets with nutritious USDA commodity foods (packages of food, not a debit card like SNAP). For: Low-income seniors ( 60 years and older ) To apply, find your local state or partnered agencies for the application/help filling it. USDA CSFP State Agency Contacts: www.fns.usda.gov/csfp/state-agency-contacts Feeding America Food Bank Locator www.feedingamerica.org/find-your-local-foodbank Eldercare Locator ( AAA ) Call: 1 (800) 677-1116 eldercare.acl.gov Brief Guide to Applying for CSFP The Commodity Supplemental Food Program (CSFP) works to improve the health of low-income elderly people by providing them with a monthly package of nutritious USDA foods. It is not an electronic benefits card like SNAP; participants receive a direct distribution of food. Important Note: CSFP does not serve everyone. It is specifically for: Low-income seniors: Persons at least 60 years of age. Income Eligibility: Household income must be at or below 130% of the Federal Poverty Level. Some states may have waiting lists due to limited funding and food packages. The Application Process The program is administered by state agencies (like the Department of Health or Agriculture) and then implemented through local agencies (like food banks, councils on aging, or senior centers). Check Eligibility The primary criteria are: Age: 60 years or older. Income: Meet the income guidelines www.fns.usda.gov/csfp/income-eligibility-standards Locate Your Local Distributing Agency Since CSFP is run locally, you must find the agency that manages the program in your city or county. This is the most critical step. Contact the Local Agency for an Appointment You will likely need to call the local agency to schedule an intake appointment. They will tell you what documents to bring. Provide Documentation At your appointment, you will typically need to provide: Proof of Age: Birth certificate, driver's license, passport, or other official ID. Proof of Residence: A utility bill, lease agreement, etc. Proof of Income: Recent pay stubs, Social Security award letter, unemployment benefits statement, or a signed form stating you have no income. Receive Food Packages If approved, you will be told where and when to pick up your monthly food packa ge. TEFAP ( The Emergency Food Assistance Program ) What is it?: Helps supplement the diets of low-income Americans by providing emergency food assistance at no cost. USDA purchases nutritious, high-quality foods and makes them available to state distributing agencies, which then provide them to local food banks, pantries, and soup kitchens. For: Low-income individuals and families seeking emergency food assistance. `There is no application! All you have to do is call the following numbers, or use the online map tools, go to the site, and get your meal! USDA National Hunger Hotline: Call: 1 (866) 3-HUNGRY Spanish Line: 1 (877) 8-HAMBRE Text " FOOD" or " COMIDA" to 304-304 Call: 2-1-1 USDA TEFAP State Agency Contacts: www.fns.usda.gov/tefap/state-agency-contacts Brief Guide for Individuals & Families Needing Food What is TEFAP? TEFAP is a federal program that helps supplement the diets of low-income Americans by providing emergency food assistance at no cost. The USDA purchases nutritious, high-quality foods and makes them available to states. States then distribute this food to local agencies (like food banks), which provide it to the public through pantries, soup kitchens, and other sites. How to Get TEFAP Food: Find a Local TEFAP Distribution Site: Locate a food pantry, mobile distribution, or other agency in your community that receives TEFAP food. Visit the Site: Go to the site during its operating hours. Provide Information: You may be asked to provide: Proof of Residence: Such as a driver's license or utility bill to show you live in the area served by the pantry. Proof of Income or Self-Determination of Need: Some sites may ask for income information, but many operate on the principle of "self-declaration," meaning you simply state that you are in need of food assistance. There is no formal national application form. Eligibility : Each state sets its own income eligibility criteria for TEFAP, which are often aligned with the federal poverty guidelines. However, many local distribution sites serve anyone in need who requests assistance. SFMNP ( Senior Farmers' Market Nutrition Program ) What is it?: Provides low-income seniors with coupons to purchase fresh, unprepared, locally grown fruits, vegetables, honey, and herbs from farmers' markets, roadside stands, and community-supported agriculture (CSA) programs. For: Low-income seniors ( typically 60 years or older To apply, find your local state or partnered agencies for the application/help filling it. USDA CSFP State Agency Contacts: www.fns.usda.gov/csfp/state-agency-contacts Feeding America Food Bank Locator www.feedingamerica.org/find-your-local-foodbank Eldercare Locator ( AAA ) Call: 1 (800) 677-1116 eldercare.acl.gov Brief Guide to Applying for SFMNP The Senior Farmers' Market Nutrition Program (SFMNP) provides low-income seniors with coupons to purchase fresh, unprepared, locally grown fruits, vegetables, honey, and herbs from farmers' markets, roadside stands, and community-supported agriculture (CSA) programs. Important Note: The SFMNP is not a nationwide program. It is implemented by individual states, tribes, or U.S. territories that receive federal grants. Not every state operates the program, and those that do may have limited funding, so benefits are often distributed on a first-come, first-served basis. The Application Process The program is administered by state agencies, often the Department of Agriculture, Aging, or Health. Check Eligibility The core eligibility requirements are: Age: Typically, you must be 60 years of age or older. Income: Household income must not exceed 185% of the Federal Poverty Guidelines. Some states also offer automatic income eligibility if you participate in another means-tested program like SNAP, SSI, or TANF. Locate Your Local Administering Agency Since the program is state-run, you must find the agency that manages it in your area. This is the most critical step. Submit an Application or Register The process varies significantly by state. Common methods include: Local Senior Agency/AAA: You may apply through your local Area Agency on Aging (AAA) or a designated senior center. Mail-In Application: Some states have a mail-in application form available on their website. In-Person Registration: Many states distribute coupons at specific enrollment events at senior centers or farmers' markets. Automatic Enrollment: In some cases, seniors who receive other benefits like CSFP may be automatically enrolled. Receive Your Benefits If approved, you will receive a set of paper coupons or an EBT-like card loaded with a specific dollar amount (e.g., $20-$50 per year) to use at authorized farmers' markets and farms. FDPIR ( Food Distribution Program on Indian Reservations ) What is it?: Provides USDA foods to low-income households living on Indian reservations and to Native American families residing in designated areas near reservations. Participants can choose to receive FDPIR foods instead of SNAP benefits. For: Low-income American Indian and Non-Indian Households residing on a reservation or in designated areas. To apply, call your Local Tribal organization or state agency. Contact your regional FNS office https://www.fns.usda.gov/fdpir/applicant-recipient Brief Guide to Applying for FDPIR The Food Distribution Program on Indian Reservations (FDPIR) provides USDA foods to low-income households living on Indian reservations and to American Indian households residing in designated areas near reservations. Key Feature: Participants can choose to receive FDPIR foods instead of SNAP benefits. You cannot receive both FDPIR and SNAP for the same household in the same month. The Application Process FDPIR is administered at the local level by Indian Tribal Organizations (ITOs) or state agencies. The application process is similar to SNAP but is handled directly by your local tribal agency. Check Your Eligibility To qualify, you must meet the following criteria: Categorical : Be a member of a federally recognized American Indian tribe or a resident of a reservation that participates in FDPIR. Residential : Live in the service area of a participating ITO or state agency (on or near a reservation). Income : Meet specific income guidelines, which are set at or below 100% of the Federal Poverty Level. Contact Your Local ITO or Agency This is the most critical step. You must find and apply through the agency that administers FDPIR for your specific tribe or reservation. Submit an Application You will need to complete an application form provided by the local agency. This will likely require you to provide: Proof of Identity : For all household members (e.g., driver's license, birth certificate). Proof of Tribal Membership (if applicable). Proof of Residence: Such as a utility bill or lease agreement. Proof of Income: Recent pay stubs, an award letter for Social Security or unemployment benefits, etc. Social Security Numbers for all household members. Complete an Interview You will likely have an interview with a caseworker to review your application and eligibility. Receive a Decision and Food Package If approved, you will be notified and can begin picking up your monthly food package. The food is distributed as a package of nutritious, USDA-purchased foods. Idaho Food Resources State-wide The Idaho Food Bank Call: (208) 336-9643 idahofoodbank.org/ North Idaho Community Action Partnership (CAP) 4144 W. Industrial Loop, Coeur d'Alene, ID Call: (208) 664-8757 www.cap4action.org/food-assistance Bonner Community Food Bank 1707 Culver Dr, Sandpoint, ID Call: (208) 263-3663 www.bonnerfoodbank.org/ St. Vincent de Paul North Idaho 2016 N. 4th St, Coeur d'Alene, ID Call: (208) 664-3095 www.svdpnorthidaho.org/ Moscow Food Bank 220 S. Jackson St, Moscow, ID Call: (208) 882-1032 moscowfoodbank.org/ The Idaho Foodbank 2204 E. Street, Lewiston, ID Call: (208) 746-2286 idahofoodbank.org/ North Central Idaho The Idaho Foodbank 2204 E. Street, Lewiston, ID Call: (208) 746-2286 idahofoodbank.org/ Grangeville Food Bank 411 W. North St, Grangeville, ID Call: (208) 983-1303 Southwestern Idaho The Idaho Foodbank 3562 S. TK Ave, Boise, ID Call: (208) 336-9643 idahofoodbank.org/ Boise Rescue Mission Ministries City Light Home for Women & Children 1404 W. Jefferson St, Boise, ID Call: (208) 368-9900 River of Life Men's Shelter 575 S. 13th St, Boise, ID Call: (208) 343-2389 boiserm.org/ The Society of St. Vincent de Paul 3209 W. State St, Boise, ID Call: (208) 331-2208 www.svdpboise.org/ Meridian Food Bank 134 E. Broadway Ave, Meridian, ID Call: (208) 888-3663 www.macc-idaho.org/foodbank Nampa Care Center 404 12th Ave S, Nampa, ID Call: (208) 466-6755 nampacare.org/ Caldwell Salvation Army 3315 S. 10th Ave, Caldwell, ID Call: (208) 459-2069 www.salvationarmyboise.org/caldwell Emmett Valley Friendship Coalition (EVFC) Food Bank 203 S. Johns Ave, Emmett, ID Call: (208) 365-6814 Feeding America's Food Locator www.feedingamerica.org/find-your-local-foodbank South Central Idaho The Idaho Foodbank 555 S. 1st Ave, Pocatello, ID Call: (208) 233-8811 idahofoodbank.org/ Twin Falls Salvation Army 736 Shoshone St N, Twin Falls, ID Call: (208) 733-4203 www.salvationarmyboise.org/twinfalls Twin Falls Community Food Bank 420 4th Ave E, Twin Falls, ID Call: (208) 736-2125 Hunger Coalition 111 S. Main St, Bellevue, ID Call: (208) 788-0121 thehungercoalition.org/ Jerome Food Bank (Helping Hands & Hearts) 256 1st Ave E, Jerome, ID 83338 Call: (208) 324-9336 Eastern Idaho The Idaho Foodbank 2457 S. Yellowstone Hwy, Idaho Falls, ID 83402 Call: (208) 522-6272 idahofoodbank.org/ Idaho Falls Community Food Basket 141 N. Ridge Ave, Idaho Falls, ID 83402 Call: (208) 524-0290 www.idahofallsfoodbasket.org/ Rexburg Food Pantry 45 E. 1st N, Rexburg, ID 83440 Call: (208) 356-0080 Pocatello/Chubbuck Souper Kitchen & Food Bank 214 E. Oak St, Pocatello, ID 83201 Call: (208) 232-7938 Teton Valley Food Bank 145 N. Main St, Driggs, ID 83422 Call: (208) 354-2969 tetonvalleyfoodpantry.org/ Southeastern Idaho The Idaho Foodbank 555 S. 1st Ave, Pocatello, ID 83201 Call: (208) 233-8811 idahofoodbank.org/ Bear Lake Pantry 647 N. 4th St, Montpelier, ID 83254 Call: (208) 847-1499 Franklin County Community Food Bank 25 N 1st E, Preston, ID 83263 Call: (208) 852-2020 FDPIR SFSP SBP NSLP WIC SNAP Idaho Food CSFP TEFAP SFMNP Clothing Resources National Clothing Assistance Salvation Army www.salvationarmyusa.org/usn/find-location/ St. Vincent de Paul www.svdpusa.org/Find-Us Goodwill www.goodwill.org/locator/ Idaho Clothing Assistance State-Wide Salvation Army www.salvationarmyusa.org/usn/find-location/ St. Vincent de Paul www.svdpdac.org/ www.svdpboise.org/ Idaho Foodbank Closet Partnerships idahofoodbank.org/ North Idaho St. Vincent de Paul North Idaho 2016 N. 4th St, Coeur d'Alene, ID Call: (208) 664-3095 www.svdpnorthidaho.org/ Bonner Community Food Bank & Clothes Closet 1707 Culver Dr, Sandpoint, ID Call: (208) 263-3663 www.bonnerfoodbank.org/ Community Action Partnership (CAP) 4144 W. Industrial Loop, Coeur d'Alene, ID Call: (208) 664-8757 www.cap4action.org/ The Salvation Army 521 16th St, Coeur d'Alene, ID Call: (208) 667-5791 Southwestern Idaho Boise Rescue Mission Ministries City Light Home for Women & Children 1404 W. Jefferson St, Boise, ID Call: (208) 368-9900 River of Life Men's Shelter: 575 S. 13th St, Boise, ID Call: (208) 343-2389 boiserm.org/ The Salvation Army 4308 W. State St, Boise Call: (208) 343-5424 The Salvation Army 403 12th Ave S, Nampa, ID Call: (208) 467-3406 CATCH (Charitable Assistance to Community's Homeless) 503 S. 13th St, Boise, ID Call: (208) 345-9090 catchprogram.org/ Nampa Care Center 404 12th Ave S, Nampa, ID Call: (208) 466-6755 nampacare.org/ Meridian Food Bank & Clothes Closet 134 E. Broadway Ave, Meridian, ID Call: (208) 888-3663 www.macc-idaho.org/ Catholic Charities USA www.catholiccharities.us/find-help/ Dress for Success & Suited for Success www.dressforsuccess.org/find-a-affiliate/ North Central Idaho LC Valley Clothing & Resource Center 302 9th St, Lewiston, ID Call: (208) 798-5800 Moscow Community Clothing Swap & Free Store This is a community-driven, pop-up event. Check local Moscow community boards on Facebook or the City of Moscow website for dates and locations. South Central Idaho The Salvation Army 736 Shoshone St N, Twin Falls, ID 83301 Call: (208) 733-4203 Twin Falls Community Closet ( Various Locations ) Often run by churches or community groups. Check with 2-1-1 or local churches like the Twin Falls Reformed Church, which has historically hosted a free store. Jerome Cooperative Parish 200 2nd Ave E, Jerome, ID Call: (208) 324-2282 . Eastern Idaho The Salvation Army 1844 E. St, Idaho Falls, ID Call: (208) 522-7200 Idaho Falls Rescue Mission Men's Shelter 545 E. St, Idaho Falls, ID Call: (208) 524-7667 Women's & Children's Shelter Call:657 S. Blvd, Idaho Falls, ID Call: (208) 552-3052 ifrescue.org/ Community Closet Often associated with Madison Cares or local churches. Check the Rexburg community board or call the Rexburg Senior Center for current information. Teton Valley Community Closet A community-driven resource. Check local Facebook groups or the Teton Valley News for locations and hours. Southeastern Idaho The Salvation Army 400 N. 4th Ave, Pocatello, ID Call: (208) 232-5318 Aid for Friends 655 N. 5th Ave, Pocatello, ID Call: (208) 232-0178 National Clothing Assistance Salvation Army www.salvationarmyusa.org/usn/find-location/ St. Vincent de Paul www.svdpusa.org/Find-Us Goodwill www.goodwill.org/locator/ Financial Utility Aid Federal Utility Assistance Low Income Home Energy Assistance Program (LIHEAP) What is it?: A federally funded program that helps low-income households with heating and cooling costs. It is the primary national energy assistance program. What they provide: Heating Bill Assistance: Helps pay for gas, electric, propane, oil, etc. Cooling Bill Assistance: Helps pay for electricity for air conditioning. Crisis Assistance: For emergencies like a broken furnace in winter or a utility shut-off notice. Weatherization: Minor home repairs to improve energy efficiency (e.g., sealing windows). How to Apply: LIHEAP is administered by states, territories, and tribes. You must apply through your local agency. National LIHEAP Hotline : 1 (866) 674-6327 Online Referral: Use the LIHEAP Clearinghouse's "Find Your Local Office" tool: https://liheapch.acf.hhs.gov/help The Emergency Broadband Benefit (EBC) > Now the Affordable Connectivity Program (ACP) What is it?: An FCC program that provides a monthly discount on internet service and a one-time discount for a laptop, tablet, or desktop computer. What it Covers: Up to $30/month discount on internet service ($75/month for households on qualifying Tribal lands). A one-time discount of up to $100 for a connected device (laptop, tablet, or desktop computer from participating providers). Eligibility: Based on income (≤ 200% Federal Poverty Level) or participation in programs like SNAP, Medicaid, SSI, FPHA, Veterans Pension, WIC, or Lifeline. How to Apply: www.affordableconnectivity.gov/ Call: 1 (877) 384-2575 Lifeline Program What is it?: An FCC program to make communications services more affordable. What it Covers: A $9.25 monthly discount on phone, internet, or bundled services. (You cannot combine Lifeline and ACP on the same service, but you can have them on separate services). Eligibility: Similar to the ACP (based on income or participation in federal assistance programs). How to Apply: www.lifelinesupport.org/ National Non-Profit & Network Resources These organizations may offer direct assistance or connect you to local charities that do. The Salvation Army Services : Local chapters often have "utility assistance" or "disaster relief" funds to help prevent shut-offs, especially during extreme weather. Assistance varies by location and funding availability. How to Find Help: Use their location finder www.salvationarmyusa.org/usn/find-location/ Action : Call your local Salvation Army office and ask about utility assistance. Catholic Charities USA Services : Local diocesan agencies often provide financial assistance to prevent utility disconnections. How to Find Help: Find your local agency: www.catholiccharities.us/find-help/ Action : Contact your local office directly. Society of St. Vincent de Paul Services: Known for "home visits," volunteers provide emergency financial aid, including help with utility bills, based on local need. How to Find Help: Use their council locator: www.svdpusa.org/Find-Us Action : Find the conference for your city or town and call them. Modest Needs What is it?: A unique non-profit that offers self-sufficiency grants to individuals and families who are working but face a sudden, unexpected expense that would otherwise push them into poverty. What it Covers: Can be used for a utility bill, a \car repair, or other critical, one-time expenses. www.modestneeds.org Dollar Energy Fund What it is: A non-profit that partners with specific utility companies across the country to provide grants for customers in crisis. How it Works: You must be a customer of a participating utility company. The grant is typically a one-time payment applied directly to your account. How to Find Help: www.dollarenergy.org/ Action : Check their website to see if your gas, electric, or water utility is a partner. Idaho Resources North & North Central Idaho ( Benewah, Bonner, Boundary, Kootenai, Shoshone, Clearwater, Idaho, Latah, Lewis, Nez Perce ) Community Action Partnership (CAP) Covered Counties: All counties listed above. Call: (208) 664-8757 www.cap4action.org/energy-assistance Southwestern Idaho ( Ada, Adams, Boise, Canyon, Elmore, Gem, Owyhee, Payette, Valley, Washington ) Community Action Partnership (CAP) Covered Counties: All counties listed above. Call: (208) 345-0035 cap4action.org/utility-assistance/ South Central Idaho ( Blaine, Camas, Cassia, Gooding, Jerome, Lincoln, Minidoka, Twin Falls ) Community Action Agency Covered Counties: All counties listed above Call: (208) 736-1136 www.comactionagencysci.org/energy-assistance Eastern Idaho (Bannock, Bear Lake, Bingham, Bonneville, Butte, Caribou, Clark, Custer, Franklin, Fremont, Jefferson, Lemhi, Madison, Oneida, Power, Teton) Southeastern Idaho Community Action Agency (SEICAA) Covered Counties: Bannock, Bear Lake, Bingham, Caribou, Franklin, Oneida, Power. Call: (208) 232-1114 www.seicaa.org/energy-assistance Community Action Partnership (CAP) - Eastern Idaho Covered Counties: Bonneville, Clark, Custer, Fremont, Jefferson, Lemhi, Madison, Teton. Call: (208) 522-5391 www.cap-enterprise.org/energy-assistance Southeastern Idaho (Same as Region 5, covered by SEICAA and CAP - Eastern Idaho) See the agencies listed under Region 5 above.

Our resource directory is not only for clients or just our providers, but for all! This is an ever-growing hub of information for every person, everywhere. Provider Resources Our Employee Handbook Certification Resources Our Trainings CEU Resources Laws, Rights & Accommodations Our Employee Handbook Coming Soon! Our Trainings Coming Soon! Certification Resources What is CPSS & CFPSS Peer Support (CPSS - Certified Peer Support Specialist) Who You Are: A person with lived experience in their own mental health and/or substance use recovery. What You Do: You use your lived experience to intentionally support and inspire others on their own recovery journeys. The Goal: To build a supportive, trusting relationship where you can share your recovery story, model hope, and help someone else navigate their path to wellness. It's not therapy; it's about connection and mutual understanding. Family Support (CFPSS - Certified Family Support Partner) Who You Are: A parent or caregiver who has lived experience raising a child or youth with mental health, behavioral, or emotional challenges. What You Do: You use your experience to support, encourage, and empower other parents and caregivers who are going through similar situations. The Goal: To be a guiding peer who helps other families navigate systems (like schools or healthcare), access resources, and reduce feelings of isolation. You offer hope from a place of having "been there." Trainings: Peer & Family Support Trainings Case Managers of Idaho, LLC Peer Support Training Michelle Takagi, CPSS 6003 W Overland Rd, Suite #201, Boise, ID Call: (208) 724-1768 Email: peersupport.training@casemanagersofidaho.com peersupportidaho.com A Body & Mind Services Peer & Family Support Training Out-of-Pocket or For Contracted Employees Patrick Fithen 148 S Cole Rd, Boise, ID Call: (208) 683-8320 Email: patrickf@abmhealthservices.com www.abmhealthservices.com Totemh LCC Peer & Family Support Training ( For Employees/New Hires ) Misty Dove Call: (208) 497-2151 Email: Misty@totemh.org For more info, go to our Learning Center Page Where to get your Peer/Family Support Cert. www.bpahealth.com/peer-support-specialist-certification/ Youth Peer Support Magellan Health Amber Leyba-Castle Email: degiulioa@magellanhealth.com Other Trainings CANS & CAT ( Crisis Assessment ) Certification Idaho TCOM Open to anyone with a question for a TCOM program specialist: idhw.webex.com/idhw/j.php?MTID=md4e6dee9a5be5c60b7935548d22303ca Password to get in: TCOM Email: BHCoETCOM@dhw.idaho.gov ASIST Suicide Intervention & Prevention Training urldefense.com/v3/__https:/www.eventbrite.com/o/gem-state-public-health-americorps-63943834373__;!!A_Yfr0wlxos!xmehZAnv1wi1PnQHe5ZVjeb3ERwPrrgCqh-ULf82ymxcrE12UO6hEA4wxKSweknhOHYArCdoV40lD3fNlc51wx52bxIk-2k$ CEU Resources National CEU Resources: Major National Accreditors and Providers These organizations are either accrediting bodies (they approve other providers) or large-scale providers offering a wide range of courses across many disciplines. National Association of Social Workers ( NASW ) Primarily Social Work , but often accepted for other disciplines. The leading organization for social workers. Offers live webinars, self-study courses, and chapter-specific events. NASW is an ASWB ACE-approved provider. www.socialworkers.org/Careers/Continuing-Education American Psychological Association ( APA ) Psychology The primary accrediting body for psychologists. They offer courses and also approve other organizations to provide APA-approved CE credits . www.apa.org/education-career/ce American Counseling Association ( ACA ) Counseling (LPC, LMHC, etc.). The premier organization for professional counselors. Offers live and on-demand webinars and is an NBCC ACEP-approved provider. www.counseling.org/ce/online-learning National Board for Certified Counselors. ( NBCC ) Counseling (LPC, LMHC, etc. ). NBCC doesn't typically offer CE directly, but they maintain a directory of Approved Continuing Education Providers (ACEP) , which is a gold standard for counselors. www.nbcc.org/ Association of Social Work Boards ( ASWB ) Social Work. ASWB is the licensing exam body . Their ACE (Approved Continuing Education) program accredits CE providers. You can find a list of ACE-approved providers on their site. www.aswb.org/ National Association of Addiction Professionals ( NAADAC ) Addiction Counseling ( and related fields ) The leading organization for addiction professionals. Offers a huge library of on-demand and live CEUs , many focused on substance use and co-occurring disorders. www.naadac.org/ces CE4Less / Unlimited Counseling CEUs Social Work, Counseling, Psychology, Addiction, MFT, Nursing. Known for affordable, text-based online courses with unlimited access for a subscription fee . A great resource for foundational knowledge. ce4less.com/ PESI Social Work, Counseling, Psychology, Addiction, MFT, Nursing. One of the largest providers. Offers live seminars (in-person and online), webinars, and on-demand courses , often taught by well-known experts. More clinically focused and intensive. www.pesi.com/ Psychotherapy.net Social Work, Counseling, Psychology, MFT Unique for its extensive library of video-based courses featuring real therapy sessions with master clinicians. Excellent for learning specific modalities and techniques. www.psychotherapy.net/ SimplePractice Learning ( formerly Quenza ) Social Work, Counseling, Psychology, MFT Offers a subscription model for unlimited CEUs. Courses are often practical and clinically focused, with a mix of video and text. learning.simplepractice.com/ Therapy Training & Webinars ( The Institute for Creative Mindfulness ) Social Work, Counseling, Psychology, MFT Particularly strong in trauma-informed modalities, including EMDR, IFS, and Parts Work . www.therapytraining.com/ Large Online CEU Platforms ( Multi-Discipline ) These are commercial platforms that aggregate courses from many different approved providers, offering a one-stop shop for multiple disciplines. Specialized and Modality-Focused Providers These are excellent for deepening your skills in a particular area of practice. The Beck Institute ( CBT ) Cognitive Behavioral Therapy (CBT) Founded by Dr. Aaron Beck, the developer of CBT. Offers top-tier training and workshops. beckinstitute.org/ The Sensorimotor Psychotherapy Institute ( SPI ) Sensorimotor Psychotherapy, Trauma. A leading provider of somatic (body-based) approaches to trauma treatment. www.sensorimotor.org/ The EMDR International Association ( EMDRIA ) EMDR Therapy The central hub for finding EMDR basic training and advanced EMDR CEUs www.emdria.org/ The Gottman Institute Couples Therapy Offers workshops and training based on the renowned Gottman Method. www.gottman.com/ Idaho CEU Resources: Statewide Idaho Resources These organizations operate across the state and are excellent sources for relevant, Idaho-focused training. Idaho Department of Health and Welfare ( IDHW ) - Behavioral Health IDHW often provides or sponsors free or low-cost training on critical topics like Idaho's child protection system, suicide prevention, and public health initiatives. Check their "Training" and "Resources" sections frequently. healthandwelfare.idaho.gov/behavioral-health Idaho Federation of Families for Children's Mental Health While a family-run organization, they often provide excellent training on systems of care, wraparound services, and working with families and youth, which may be eligible for CEUs. www.idahofederation.org/ Idaho Suicide Prevention Hotline They offer training in ASIST, QPR, and other suicide prevention gatekeeper models, which are often approved for state-mandated CEUs. www.idahosuicideprevention.org/ Idaho Regional Access and Crisis Centers (RACC) The RACCs (like Pathfinder in the north and Access in the south) often provide community training on crisis intervention and mental health first aid. Check the websites for your local RACC. Regional CEU Resources in Idaho These organizations operate across the state and are excellent sources for relevant, Idaho-focused training. Southwestern Idaho St. Luke's Health System "For Medical Professionals" or "Classes & Events" sections for grand rounds and clinical workshops. Call: (208) 381-2714 www.stlukesonline.org/ Saint Alphonsus Health System Look under "Community" or "Medical Professionals" for conferences and training sessions. Call: (208) 367-2121 www.saintalphonsus.org/ The Lee Pesky Learning Center Offers workshops on mental health, learning disabilities, and youth wellness that are often approved for CEUs Call: (208) 333-0008 lplearningcenter.org/ North Central Idaho Lewis-Clark State College - Social Work & Counseling Programs The Social Work & Counseling Departments may host conferences or workshops open to the community. Call: (208) 792-5272 www.lcsc.edu/ University of Idaho - WWAMI Medical Education Program & Department of Psychology & Communication Studies Check the U of I events calendar for talks and conferences related to behavioral health. Call: (208) 885-6111 www.uidaho.edu/ Key Local Conferences to Watch For: Idaho Conference on Alcohol and Drug Dependency ( ICADD ) A major annual conference for addiction credits. Idaho Mental Health Counselors Association ( IMHCA ) Check for their annual conference. www.imha.org/ NASW - Idaho Chapter Offers training and an annual conference for social workers. www.naswidaho.org/ Eastern Idaho Idaho State University - Department of Psychology, Counseling, & Social Work A primary hub for behavioral health training. Check the ISU event calendar and the Kasiska School of Health Professions for CEU opportunities. Call: (208) 282-4636 www.isu.edu/ Mountain View Hospital (Idaho Falls) Provides community education and professional development opportunities Call: (208) 557-2700 mountainviewhospital.org/ Eastern Idaho Regional Medical Center. ( EIRMC ) Check their events calendar for behavioral health seminars and training. Call: (208) 529-6111 eirmc.com/ Northern Idaho North Idaho College - Social Work & Behavioral Science Programs Partners with community agencies to provide relevant training and workshops Call: (208) 769-3300 www.nic.edu/ Kootenai Health ( Coeur d'Alene ) Offers community education events and professional training that can be a source for CEUs. Call: (208) 625-5100 www.kootenaihealth.org/ Panhandle Health District ( PHD ) Offers training on substance abuse prevention, suicide prevention, and other public health topics. Call: (208) 415-5100 panhandlehealthdistrict.org/ Laws, Accomodations & Rights General Laws Laws that Protect the provider Laws that Protect the clients General Federal Laws: Core Federal Laws & Regulations HIPAA ( Health Insurance Portability and Accountability Act of 1996 ) HIPAA sets the national standard for protecting sensitive patient health information. Official Resource: www.hhs.gov/hipaa/index.html Rules & Subsections: Privacy Rule: Governs the use and disclosure of Protected Health Information (PHI). www.hhs.gov/hipaa/for-professionals/privacy/index.html Security Rule: Requires specific safeguards to ensure the confidentiality, integrity, and security of electronic PHI (ePHI). www.hhs.gov/hipaa/for-professionals/security/index.html Breach Notification Rule: Mandates notification of patients and HHS following a breach of unsecured PHI. www.hhs.gov/hipaa/for-professionals/breach-notification/index.html General Requirements for Providers: Develop and implement HIPAA compliance policies and procedures. Train all staff on HIPAA regulations. Provide patients with a Notice of Privacy Practices. Execute Business Associate Agreements (BAAs) with any vendor that handles PHI. Designate a Privacy Officer and a Security Officer. The No Surprises Act ( 2021 ) This law protects clients from unexpected medical bills for out-of-network services. Official Resource: www.cms.gov/nosurprises Subsections & Requirements: Good Faith Estimate (GFE) for Uninsured (and Self-Pay) Individuals: Requires providers to give a GFE of expected charges to clients who are uninsured or who decline to use their insurance. www.cms.gov/medical-bill-rights Patient-Provider Dispute Resolution : Establishes a process for patients to dispute a bill that is substantially higher than the GFE. General Requirements for Providers : Provide a "Good Faith Estimate" (GFE) to all self-pay or uninsured clients upon request or at the time of scheduling. Americans with Disabilities Act ( ADA ) The ADA prohibits discrimination against individuals with disabilities, including mental health conditions. Official Resource: www.ada.gov Titles : Title II (Public Entities): Covers services provided by state and local governments. Title III (Public Accommodations): Covers services provided by private entities, including healthcare offices. General Requirements for Providers : Ensure your facilities are physically accessible. Make "reasonable modifications" to policies and procedures. Ensure effective communication with clients who have disabilities. Mandatory Reporting Laws ( Federal Context ) While often state-specific, federal law also imposes certain mandatory reporting duties. Child Abuse and Neglect : The Child Abuse Prevention and Treatment Act (CAPTA) provides guidelines. Official Resource: www.childwelfare.gov/topics/systemwide/laws-policies/federal/capta/ Duty to Warn/Protect: Based on the Tarasoff v. Regents of the University of California case precedent. Note : This is a state law, but the concept is universal in the U.S. You must know your specific state's statute. Foundational Ethical Standards While not federal law, ethical codes from professional organizations are the bedrock of clinical practice. Violating them can lead to loss of licensure and malpractice liability. Ethical Principles: Autonomy: Respecting the client's right to self-determination. Beneficence: Acting in the best interest of the client. Non-Maleficence: "Do no harm." Justice: Treating all clients fairly and equitably. Fidelity: Being trustworthy and honoring commitments. Veracity: Being truthful and honest. Ethical Obligations & Professional Codes: Informed Consent Competence Cultural Competence & Humility Dual Relationships ( Sexual relationships with current clients are always unethical and illegal. ) Boundary Management Documentation Termination and Abandonment Links to Major Ethical Codes: American Psychological Association ( APA ): www.apa.org/ethics/code National Association of Social Workers (NASW): www.socialworkers.org/About/Ethics/Code-of-Ethics/Code-of-Ethics-English American Counseling Association (ACA): www.counseling.org/resources/aca-code-of-ethics.pdf American Association for Marriage and Family Therapy (AAMFT): www.aamft.org/Legal_Ethics/Code_of_Ethics.aspx National Association for Alcoholism and Drug Abuse Counselors ( NAADAC ): www.naadac.org/code-of-ethics Practical Compliance Checklist for Agencies & Providers Documentation: Do you have written policies and procedures for all the laws above? Training: Is all staff trained annually on HIPAA, 42 CFR Part 2 (if applicable), ethics, and safety protocols? Client Rights: Is your Notice of Privacy Practices and Client Rights statement given to every client? Consent: Do you have robust processes for obtaining and documenting informed consent for treatment and for releases of information (especially for SUD under 42 CFR Part 2)? Security: Are your electronic records secure (encrypted, strong passwords)? Is physical paperwork locked? BAAs: Do you have signed Business Associate Agreements with all relevant vendors? GFEs: Do you have a system to provide Good Faith Estimates to self-pay clients? Licensing & Competence: Are all clinicians' licenses and certifications verified and current? Ethics Consultation: Do you have a process for consulting on complex ethical dilemmas? Federal Laws That Protect Providers: Core Federal Protections for Providers The ADA ( Americans with Disabilities Act ) - As a Shield for the Practice While the ADA is known for protecting clients, it also protects providers by defining the limits of their obligations. It provides a legal framework to deny requests that are not "reasonable" or that pose a "direct threat." How it Protects You: The "Reasonable" Modification Standard: You are not required to make modifications to your policies or practices that would "fundamentally alter" the nature of your services or impose an "undue burden" (significant difficulty or expense) on your practice. This allows you to deny requests that are clinically contraindicated or logistically impossible. The "Direct Threat" Defense: You are not required to provide services if an individual poses a "direct threat" to the health or safety of others that cannot be eliminated by a reasonable modification. This provides a legal basis for terminating services with a violent or threatening client. Official Resource : ADA.gov: ADA Regulations and Technical Assistance Materials HIPAA ( Health Insurance Portability and Accountability Act ) - Protection from Defamation and Harassment HIPAA's strict privacy rules not only protect patients but also protect providers from being forced to discuss a client's case with unauthorized third parties. How it Protects You: Shield from Inquisitive Family Members: When a demanding or hostile family member requests information without a valid authorization, you can cite HIPAA as the reason you cannot speak with them. This provides a legal, non-confrontational reason to disengage. Protection in Legal Disputes: If a client makes a public complaint or defamatory statement, HIPAA generally prohibits you from disclosing any Protected Health Information (PHI) to defend yourself publicly. While challenging, this also means you cannot be legally compelled to discuss the case outside of a formal legal proceeding (like a deposition or court hearing), which structures the dispute into a proper legal channel. Official Resource : www.hhs.gov/hipaa/for-professionals/index.html Peer Review Privilege & Data Collection Laws Federal laws encourage the development of Quality Improvement and Peer Review processes by granting them privilege and protection. How it Protects You: Confidentiality of Peer Review: Information created solely for a peer review process (e.g., a committee reviewing a clinician's standard of care) is often protected from legal discovery. This means it generally cannot be subpoenaed and used against a provider in a malpractice lawsuit. This allows for honest self-assessment and quality improvement without fear that every comment will be used in court. Patient Safety and Quality Improvement Act ( PSQIA ): This law creates a framework for Patient Safety Organizations (PSOs). Confidential data reported to a PSO for the purpose of improving patient safety is protected and cannot be used in a civil lawsuit against a provider. Official Resource: www.ahrq.gov/patient-safety/patient-safety-organizations/privacy.html Protections in Specific Contexts Federal Tort Claims Act ( FTCA ) - "Malpractice Immunity" for Certain Providers This is one of the strongest forms of protection available for qualified providers. How it Protects You: Who it Covers: Certain health professionals (like licensed clinical social workers, psychologists, and MFTs) working at a Federally Qualified Health Center (FQHC) or similar federal facility may be deemed "federal employees." The Protection: If deemed, the FTCA provides sovereign immunity. This means that if a malpractice lawsuit is filed, the suit is against the United States government, not you personally. Your personal assets are completely shielded. The government provides the legal defense and pays any settlements or judgments. Official Resource: bphc.hrsa.gov/compliance/ftca Freedom of Information Act ( FOIA ) Exemptions While FOIA applies to federal agencies, its principles are relevant when dealing with state or other agencies. How it Protects You: If a client or third party tries to use a public records request to obtain your clinical notes, supervision records, or internal quality reports, you can assert that these documents are exempt from disclosure because they contain personal medical information (Exemption 6) or were compiled for peer review purposes. This protects your professional deliberations and client confidences from public scrutiny. Ethical Standards as a Form of Protection Your professional ethical codes are not laws, but following them rigorously is your strongest defense against legal complaints and licensing board actions. How it Protects You: Thorough Documentation: Your clinical record is your best witness. It provides contemporaneous evidence of your clinical reasoning, informed consent conversations, and interventions. Adherence to Informed Consent: A properly executed informed consent process manages client expectations and demonstrates that the client agreed to the course of treatment, including its potential risks and limitations. Practicing Within Competence: Staying within your scope of training and experience is a primary ethical mandate that directly reduces your legal risk. Seeking Consultation: Documented consultation with peers on difficult cases demonstrates a commitment to standard of care and can be powerful evidence of responsible practice. Federal Laws That Protect Clients: Core Federal Rights & Protections for Clients The ADA ( Americans with Disabilities Act ) - Protection from Discrimination The ADA is a civil rights law that prohibits discrimination and ensures equal opportunity for persons with disabilities, which includes mental health conditions. How it Protects the Client: Equal Access: Clients cannot be denied services or be subjected to discrimination based on their disability. Reasonable Modifications: Clients have the right to reasonable modifications of policies, practices, and procedures to allow them to access care (e.g., a standing appointment for someone with anxiety who cannot use a crowded waiting room). Effective Communication: Clients with hearing or vision impairments have the right to auxiliary aids and services (e.g., a qualified interpreter) for effective communication. Physical Accessibility: Treatment facilities must be physically accessible to clients with mobility disabilities. Official Resource: www.ada.gov HIPAA (Health Insurance Portability and Accountability Act) - Control Over Health Information HIPAA gives clients specific rights over their health information and sets rules on who can access and receive it. How it Protects the Client: Right to Access: Clients have the right to see and get a copy of their own medical records. Right to Request an Amendment: Clients can ask for corrections to be added to their record if they believe it is incorrect. Right to an Accounting of Disclosures: Clients can ask for a list of who their information has been shared with for non-routine purposes. Right to Request Restrictions: Clients can ask a provider to limit how they use or disclose their information (though the provider is not always required to agree). Right to File a Complaint: Clients can file a complaint with the provider or directly with the U.S. government if they believe their rights are being violated. Official Resource : www.hhs.gov/hipaa/for-individuals/index.html 42 CFR Part 2 - Special Confidentiality for Substance Use Records This regulation provides even stronger privacy protections than HIPAA specifically for records related to substance use disorder (SUD) treatment. How it Protects the Client: Written Consent Required: A client's SUD records cannot be disclosed without their specific, written consent. This consent must detail who is disclosing, who is receiving the information, what information, and the expiration date/event. Protection from Legal Consequences: Information from a Part 2 program cannot be used in criminal investigations or prosecutions against the client without a court order. Notice of Protections: Clients must be given a notice that explains the confidentiality of their records and the laws protecting them. The No Surprises Act - Protection from Unexpected Medical Bills This law protects clients from receiving surprise medical bills when they unknowingly get care from an out-of-network provider. How it Protects the Client: Good Faith Estimate (GFE): Uninsured or self-pay clients have the right to receive a GFE of expected charges before they schedule a service or item. This allows for price transparency and informed financial consent. Protection from Balance Billing: In emergency situations, clients cannot be balance billed (charged the difference between the out-of-network provider's charge and the in-network rate) by out-of-network providers and facilities. Dispute Resolution: If the final bill is substantially higher than the GFE, clients have the right to initiate a patient-provider dispute resolution process. Official Resource: www.cms.gov/nosurprises Protections in Specific Contexts Protection from Abuse and Neglect While primarily enforced by states, federal laws set standards and provide funding that mandate protections. How it Protects the Client: Mandatory Reporting: Providers and agencies are legally required to report suspected child abuse, neglect, and exploitation, as well as abuse of elderly or vulnerable adults. This creates a system of accountability. Care in Qualified Settings: To receive federal funding ( like Medicare/Medicaid ), facilities must meet Conditions of Participation that include patient safety and freedom from restraint/seclusion unless medically necessary. The Mental Health Parity and Addiction Equity Act ( MHPAEA ) This law prevents health insurance plans from imposing less favorable benefit limitations on mental health and substance use disorder benefits than on medical/surgical benefits. How it Protects the Client: Financial Protections: Plans cannot impose higher copays, deductibles, or out-of-pocket limits for behavioral health services. Treatment Limit Protections: Plans cannot apply stricter day or visit limits, or more prior authorization hurdles, for behavioral health care. Official Resource: www.cms.gov/marketplace/private-health-insurance/mental-health-parity-addiction-equity Summary of Client Rights Based on these federal laws, every behavioral/mental health client has the right to: Confidentiality: Their information is private and shared only with their consent or in specific, limited circumstances. Non-Discrimination: They cannot be denied care or treated unfairly based on a disability. Informed Consent: They must be provided with information about the risks, benefits, and alternatives to treatment to make a voluntary decision. Access Their Records: They can see and get a copy of their own health information. Transparent Pricing: They have a right to know the cost of care upfront if they are uninsured or self-pay. Be Free from Abuse: They have a right to safe treatment environments. Fair Insurance Coverage: Their behavioral health benefits must be on par with their medical benefits. File a Complaint: They can file a grievance with the provider, their health plan, or a government agency without fear of retribution. How Clients Can Advocate for Themselves Ask Questions: About treatment, fees, and confidentiality. Read and Keep Documents: Including the Notice of Privacy Practices and Good Faith Estimates. Review Explanation of Benefits (EOBs) from their health plan to ensure proper coverage. File a Complaint: For HIPAA violations: www.hhs.gov/hipaa/filing-a-complaint/index.html For insurance/parity violations: www.cms.gov/medical-bill-rights/help/submit-a-complaint For disability discrimination: www.ada.gov/file-a-complaint/ Client General Providers

Are you unsure of what services exist? Or maybe you're struggling to find a good agency to pair with? In our resource directory, we list many & various services that we trust to be ethical, professional, and empathetic to all. Outside Services Other Trusted Agencies DD Services OT & Speech Therapy Partial Hospitalization Program's Employment Services Other Therapies Behavioral Interventionist's Intensive Outpatient Program's Short & Long Term Residentials Other Trusted Agencies We believe in the work of these local providers. This is a list of companies we've worked alongside and trust deeply. They provide trusted counseling and essential community-based support. Star Behavioral Health stands out for its profound optimism and solution-focused ethos. They operate on the core belief that personal challenges are not permanent barriers, but obstacles that can be overcome with dedicated support. Their mission is to empower individuals to see beyond their immediate struggles, reclaim their narrative, and actively pursue their envisioned future. 7161 W Potomac Dr, Boise, ID Call (208) 908-6399 www.starrfbh.com The Anchor Place offers a sanctuary for healing, utilizing present-centered, trauma-informed care to help individuals rediscover their inner resilience. Their holistic approach honors the mind, body, and spirit, guiding clients on a transformative journey toward greater self-awareness, connection, and overall well-being. 211 E Logan St, Caldwell, ID Call (986) 986-6572 www.the-anchor-place.com Primary Behavioral Health Services provides compassionate outpatient care for all ages. Their client-centered approach is built on respect, empowerment, and sincerity, ensuring every individual is an active participant in their unique healing journey. 8620 W. Emerald St, Suite 150, Boise, ID Call (208) 617-3265 www.primarybhs.com Access Behavioral is dedicated to providing compassionate, evidence-based mental health care that builds emotional well-being and resilience. They foster an inclusive environment where clients feel valued, and extend their impact through community engagement and education to improve both individual lives and public awareness. 3307 Caldwell Blvd, Suite 104, Nampa ID Call (208) 338-4699 accessbhs.com Life Counseling Center positions itself as a vital support system, providing comprehensive counseling services for individuals, couples, and families across all life stages. Driven by a responsive commitment to community needs, the center offers a sanctuary for those navigating life's challenges, assisting clients in sorting through their struggles with accessible, multi-faceted care. 112 12th Ave Rd, Nampa, ID Call (208) 465-5433 www.lccidaho.com KUNA COUNSELING CENTER Kuna Counseling Center is a comprehensive mental health agency offering a full continuum of care, including counseling, peer support, and rehabilitation for individuals, couples, and families. Accessible to all with multiple payment options, their mission is to empower people to make positive change. 145 E. Deer Flad Rd, Kuna, ID Call (208) 922-9001 www.kunacounselingcenter.com Whole Balance has been an Idaho-based counselor since 2015. This clinician utilizes a strength-based approach to empower clients in their healing journey. She is trained in multiple evidence-based modalities, including EMDR for trauma, CBT, and IFS, to address a wide range of issues for individuals, couples, and children. In addition to her clinical work, she is a certified supervisor and an experienced workshop facilitator. P.O. box 696, Rexberg, ID Call (208) 206-2786 wholebalancewc.com/ Employment Resouces These resources provide a spectrum of support, from foundational training to workplace success tools. They are designed to help individuals overcome barriers to employment by offering free, hands-on job training and skill development for those just starting their careers, as well as expert guidance on workplace accommodations for employees with disabilities or health conditions. Ultimately, their shared goal is to empower people to successfully enter, navigate, and thrive in the workforce. National Employment Resources Veteran Readiness and Employment ( VR&E ) What is it? Job training, career counseling, employment accommodations, help starting a business, and independent living services. benefits.va.gov/vocrehab Call: 1 (800) 827-1000 Job Corps What is it? Residential career training, high school diploma/GED, tuition-free housing & meals, living allowance, health care. www.dol.gov/agencies/eta/jobcorps Ticket to Work Program What is it? Free job training, vocational rehabilitation, and other employment support services. Call: 1 (800) 733-5627 ssa.gov/work AbilityOne What is it? Helps create job opportunities through a network of nonprofit agencies. AbilityOne.gov USA JOBS What is it? Official job site for federal government employment; offers tips for applicants with disabilities. USAJOBS.gov Job Accommodation Network ( JAN ) What is it? Free, expert guidance on workplace accommodations and disability employment issues. askjan.org Local Employment Resources Idaho Works What is it? Job search assistance, resume help, unemployment insurance claims, workshops, labor market information, and access to thousands of job listings from Idaho employers. idahoworks.gov/ To find your local office, use: Idahoworks.gov/offices Vocational Rehabilitation ( IDVR ) What is it? Career counseling, job training, assistive technology, supported employment, job placement assistance, and workplace accommodations. vr.idaho.gov To find your local office, use: vr.idaho.gov/offices Idaho Job Corps What is it? A no-cost education and career technical training program for young adults. Centennial Job Corps Center (Nampa) Call: (208) 442-4500 Swan Falls Job Corps Center (Boise): Call: (208) 573-7012 Timber Lake Job Corps Center ( Moscow ): Call: (208) 882-1098 jobcorps.gov Idaho Commission for Libraries ( ICfL ) What is it? Free online skills training (LinkedIn Learning, Northstar Digital Literacy), resume and interview help, and access to computers and the internet. libraries.idaho.gov/work-tools DOH&W Employment & Training ( E&T ) What is it? Job search assistance, work preparation, and training support for recipients of Temporary Assistance for Needy Families (TANF) and SNAP (Food Stamps). Call: 1 (877) 456-1233 healthandwelfare.idaho.gov/services/employment-training Local American Job Centers ( AJC ) What is it? These centers are a partnership of state and local agencies, including the Idaho Department of Labor, VR, and other community partners. They co-locate services to make it easier for you. To get in contact, please call your local Idaho Department of Labor Office. DD Services DD services provide a coordinated network of support designed to empower individuals with developmental disabilities and their families. This network focuses on advocacy, access to resources, and the protection of rights. The core purpose is to help individuals live self-directed, fulfilling lives within their communities by providing guidance through systems, securing necessary supports, and ensuring their legal and civil rights are upheld. Federal DD Services: Administration for Community Living ( ACL ) What is it? The primary federal agency that funds and oversees services for seniors and people with disabilities. It administers key DD Acts. acl.gov National Disability Rights Network ( NDRN ) What is it? Federally mandated, legally based advocacy services. Every state has a P&A agency to protect the rights of people with disabilities. ndrn.org Find your state's P&A: ndrn.org/about/ndrn-member-agencies Association of University Centers on Disabilities ( AUCD ) What is it? A network of university-based programs (UCEDDs and LENDs) that provide training, technical assistance, and services. aucd.org Find a UCEDD: aucd.org/directory The Arc of the United States What is it? The largest national community-based organization advocating for and serving people with ID/DD and their families. Call: 1 (800) 433-5255 thearc.org Autism Society of America What is it? Provides advocacy, education, information, referral, and community support at national and local levels. Call: 1 (800) 328-8476 autismsociety.org National Down Syndrome Society ( NDSS ) What is it? The leading human rights organization for all individuals with Down syndrome. Call: 1 (800) 221-4602 ndss.org Easter Seals What is it? Provides a wide range of services, including early intervention, medical rehabilitation, and employment programs. easterseals.com SourceAmerica What is it? Creates employment opportunities for people with significant disabilities through a network of nonprofit agencies. sourceamerica.org Social Security Administration ( SSA ) What is it? Administers two key benefit programs: Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI). Call: 1 (800) 772-1213 ssa.gov State Councils on Developmental Disabilities ( DD Councils) What is it? Exist in every state and territory to promote change and advocate for community inclusion. Find your state council: acl.gov/programs/aging-and-disability-networks/state-councils-developmental-disabilities Center for Parent Information and Resources ( CPIR ) What is it? A central hub of information and resources for Parent Training and Information Centers (PTIs) and Community Parent Resource Centers (CPRCs). These centers help families of children with disabilities understand their rights and navigate the education system. parentcenterhub.org Local DD Services: State-Wide Idaho Department of Health and Welfare ( Developmental Disabilities Services ) 1720 Westgate Dr, Boise Call: (208) 334-5500 HealthandWelfare.ID.gov/DD healthandwelfare.idaho.gov/services-programs/medicaid-health/services-adults-developmental-disabilities\ healthandwelfare.idaho.gov/services-programs/medicaid-health/about-childrens-developmental-disabilities Idaho Council on Developmental Disabilities ( ICDD ) 802 West Bannock, Suite 308, Boise, ID Call: (208) 334-2178 ICDD.ID.gov Disability Rights of Idaho ( Protection & Advocacy ) 802 West Bannock, Suite 320, Boise, ID Call: (208) 336-5353 Toll Free: 1 (866) 262-3462 DisabilityRightsIdaho.org Disability Rights Idaho Provides various DD Services for Children, Adults, & Families. www.disabilityrightsidaho.org RISE Provides various DD Services for Children, Adults, & Families. https://riseservicesincid.org Boise Main Office 3040 N Five Mile Rd, Boise, ID Call: (208) 376-4999 Adult Services 3062 N Five Mile Rd, Boise, ID Call: (208) 405-0548 Children Service 3076 N Five Mile Rd, Boise, ID Call: (208) 376-7846 Family Services 3098 N Five Mile Rd, Boise, ID Call: (208) 252-6117 Burly 2311 Parke Ave Unit 1 Ste 2, Burley, ID Call: (208) 539-0050 Emmett Main Office 315 S Johns Ave Emmett, ID Call: (208) 365-5781 Adult & Children Services 608 S Washington Ave, Emmett, ID Call: (208) 943-2541 Fruitland 803 NW 13th St, Fruitland, ID (208) 642-2283 Mountain Home Adult & Children Services 1993 E 8th N, Mountain Home, ID Call: (208) 587-7626 Nampa Main Office 11090 Moss Ln, Nampa, ID Call: (208) 960-4555 Adult Services 3070 12th Ave Rd, Nampa, ID Call: (208) 468-1077 Children Services 207 W Georgia Ave Ste 150 & 160, Nampa, ID Call: (208) 405-0567 Twin Falls 1092 Eastland Dr N Ste A & B, Twin Falls, ID Call: (208) 735-2134 Other Therapies These services form a core network of clinical and family support designed to enhance an individual's development, functional abilities, and overall well-being. They work in tandem to build skills, promote independence, and provide crucial relief for caregivers. IDHW Independent Respite Care Provider List \ publicdocuments.dhw.idaho.gov/WebLink/DocView.aspx?id=34792&dbid=0&repo=PUBLIC-DOCUMENTS Trellis ABA Therapy operates on a neuroaffirming philosophy that prioritizes a child's curiosity and strengths. By providing families with unwavering support and practical tools, the organization builds a foundation for confidence, connection, and full participation in community life. 8310 W Ustick Rd, Suite 100, Boise, ID Call: (208) 912- 6989 www.trellisabatherapy.com KidsCare Home Health Idaho is guided by its C.A.R.E. model, a foundational commitment to changing lives through quality in-home service. This principle is executed through a Commitment to patients, families, and communities; a culture of Accountability that pursues professional excellence; a focus on achieving measurable Results through determination; and an unwavering standard of Ethics in all conduct. The organization's mission is to provide compassionate care that empowers individuals and families within their communities. 1835 Wildwood St., Boise, ID Call: (877) 200-8152 kidscarehomehealth.com/idaho/ Occupational Therapist & Speech Therapist Speech and Occupational Therapy are complementary services focused on building essential skills for independence and communication. While distinct, they share the common goal of helping individuals more effectively interact with their world and participate in daily life. Star Speech & Occupational Therapy has served its community for a decade, addressing the critical need for accessible speech and occupational services in the northwest corridor. Founded on integrity and compassion, the practice offers a holistic approach, recently integrating Craniosacral Therapy for all ages. The team of dedicated professionals is committed to continuous learning and building a supportive, home-like environment for the families they serve. 12222 W Bridger Bay Dr., Star, ID Call: (208) 391-2773 www.starspeechtherapy.com Chatterbox Pediatric Therapy & Learning Center provides premier speech, occupational, and physical therapy services to children in the Treasure Valley. The practice creates individualized plans focused on fostering growth, independence, and academic skills. Committed to exceeding expectations, Chatterbox is dedicated to helping each child reach their full potential and building brighter futures. 101 11th Ave S, Suite 155, Nampa, ID Call: (208) 466-1077 8620 W Emerald St., #100 Boise, ID Call: (208) 898-1368 www.boisechatterbox.com Speech Tree is a specialized speech-language practice serving Idaho with over 60 years of collective clinical experience. Their certified therapists, many with advanced PROMPT training, focus on functional communication goals through personalized, collaborative care. The practice is recognized for building lasting therapeutic relationships with clients and families across all ages. 935 E Winding Creek Dr #120, Eagle, ID Call: (208) 938-4748 speechtreeidaho.com Behavioral Interventionists Behavioral intervention is a structured approach that teaches positive behaviors and reduces harmful ones through evidence-based techniques. It helps individuals develop essential communication, social, and life skills to increase independence and improve daily functioning. IDHW Independent Behavioral Interventionist Provider List \ publicdocuments.dhw.idaho.gov/WebLink/DocView.aspx?id=34795&dbid=0&repo=PUBLIC-DOCUMENTS Sunderlin Behavioral offers a unique human-led, AI-enhanced therapy model for children and teens with autism and developmental challenges. By using AI for data tracking and reporting, their clinicians can focus on personalized care while providing transparent progress insights and measurable outcomes. This integrated approach ensures effective, evidence-based support tailored to each child's needs. 3113 W Rose Hl St, Boise, ID Call: (208) 297-1405 www.sunderlinbcba.com Star Speech & Occupational Therapy has served its community for a decade, addressing the critical need for accessible speech and occupational services in the northwest corridor. Founded on integrity and compassion, the practice offers a holistic approach, recently integrating Craniosacral Therapy for all ages. The team of dedicated professionals is committed to continuous learning and building a supportive, home-like environment for the families they serve. 3597 East Monarch Sky Lane, Meridian, ID Call: (208) 340-6422 treecitytherapy.com Behavoiral Interventionist's Other Trusted Agencies Other Trusted Agencies Partial Hospitalization Programs A Partial Hospitalization Program (PHP) provides intensive, structured mental health treatment during the day. It acts as a step-down from inpatient hospitalization or a step-up from traditional outpatient therapy. Patients receive full-time therapeutic support—including group and individual therapy—while returning home in the evenings. This model helps stabilize individuals in crisis and prevents the need for higher levels of care, all while allowing them to maintain their daily lives. St. Luke's Clinic - Behavioral Health provides a comprehensive range of short-term, solution-focused psychiatric services for adults. Their experienced team treats a wide spectrum of conditions, including mood, anxiety, and psychotic disorders, with a compassionate and evidence-based approach. While the clinic offers robust care for mental health, it does not provide dedicated substance use treatment and will facilitate referrals to community partners for those needs. This model ensures patients receive targeted, expert support for their psychiatric conditions. 1109 W Myrtle St., #200, Boise, ID Call: (208) 706-6375 stlukesonline.org/en/get-care/locations/clinics/st-lukes-clinic-behavioral-health-boise-w-myrtle-st Northpoint Recovery was founded by individuals in recovery, shaping its empathetic treatment philosophy. With facilities across the Pacific Northwest, including Ashwood Recovery, the organization provides integrated support for addiction and mental health. Their approach, born from lived experience, is dedicated to offering help and hope for a healthier future. 7941 W Rifle St., Boise, ID Call: (208) 918-4613 or (888) 341-3607 www.ashwoodrecovery.com/?utm_campaign=gmb&utm_medium=referral&utm_source=gmb Behavoiral Interventionist's Other Trusted Agencies Other Trusted Agencies Intense Out Patient Programs An Intensive Outpatient Program (IOP) provides structured therapy multiple times weekly while patients live at home. It offers comprehensive treatment for mental health or substance use needs, serving as a step-down from hospitalization or prevention against it. This model allows individuals to maintain daily life while receiving essential therapeutic support. Moonlight Mountain Recovery provides comprehensive addiction treatment through evidence-based therapies and holistic approaches. Their personalized programs address mind, body, and spirit to help individuals achieve lasting recovery and fulfilling lives free from addiction. Main: 5230 W Moonlight Mine Rd, Pocatello, ID Facilities Located In: Boise, ID Nampa, ID Caldwell, ID Kuna, ID Pocatello, ID Jerome, ID Lewiston, ID Chubbuck, ID Call: (208) 260-4966 www.moonlightmountainrecovery.com Imagine by Northpoint offers a full-day treatment program for adolescents ages 12–17. Our flexible treatment options include partial hospitalization and intensive outpatient programs. Through a variety of evidence-based therapies as well as educational advocacy, we’re able to help teens with mental health concerns and behavioral conditions in a safe, supportive, and inclusive environment. 6600 W Emerald St., Boise, ID Call: (208) 487-4637 https://www.boiseimagine.com 847 Park Center Way Ste 7, Nampa, ID Call: (208) 504-2833 www.nampaimagine.com/?utm_campaign=gmb&utm_medium=referral&utm_source=gmb Behavoiral Interventionist's Other Trusted Agencies Other Trusted Agencies Short-Term & Long Term Residential Treatment Residential treatment is a live-in healthcare program designed to treat significant mental health disorders, substance use disorders, or behavioral issues. It provides a structured, safe, and therapeutic environment away from the triggers and stresses of daily life. Avery's House residential treatment in Idaho offers a teen mental health program with expert-driven, personalized care and a nurturing environment tailored to each teen’s unique journey. Our specialized team of professionals employs innovative therapies and proven strategies, focusing on building resilience and essential life skills. 10787 W Ustick Rd, Boise, ID Call: (208) 826-0115 www.averyshouseidaho.com/ Yellowstone Boys and Girls Ranch (YBGR) establishes itself as a comprehensive residential treatment provider for youth facing significant social, emotional, and behavioral challenges. The organization's core philosophy appears to be rooted in a strength-based, relational model, which is considered a best practice in youth mental health. 1732 South 72nd Street West Billings, MT Call: (800) 726-6755 or (406) 655-2100 https://www.ybgr.org Idaho Youth Ranch Residential Center for Healing and Resilience provides long-term psychiatric care to youth ages 11-17 in a unique environment carefully designed for a therapeutic experience. Our facility is the first and only accredited long-term psychiatric residential facility for youth in Idaho 28371 El Paso Rd Building A, Caldwell, ID Call: (208) 996-2896 www.youthranch.org/rchr Benchmark Behavioral Health Systems (all-boys facility ) residential Behavioral Misconduct program, we provide 24-hour supervision for teen males between the ages of 13 - 17. The youth in our Behavioral Misconduct program have various psychiatric issues such as anxiety, bipolar disorder, reactive attachment, conduct disorder, oppositional defiant, depression, or other problem areas that have resulted in their dismissal from other outpatient services or other treatment facilities. 1732 South 72nd Street West Billings, MT Call: General: (801) 299-5300 Admissions: (801) 299-5383 https://bbhsnet.com